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Customer Service   MVI is dedicated to providing quality and value in products and services that consistently meet or exceed the expectations of our respected customers. We will provide the highest level of quality, personalized customer service to your company.   LYN SYLFEST: Customer Service Team Leader Phone: 757-422-3444, Ext. 4213 Email: lyn@mventures.com Lyn is responsible for your company's total satisfaction with MVI. In addition to being available to address your company's specific customer service needs, Lyn will ensure that your company's contact directory with MVI is current and up-to-date.   We believe that proactively servicing customers and addressing their needs promptly are the keys to excellent customer service.   Subscription/License Information Does my company have license agreement with MVI? I would like some information regarding subscriptions/licenses. Username and Password My company has a license/subscription with MVI and I would like to get a username and password. I forgot my username and/or password. My username or password doesn't work. Change my password. Mventures.com User Training My company has a license to mventures.com and I would like to sign up for a training session. I would like to set up a web or onsite user training session for my team. MVI Event How do I register for an MVI Event? How can I find out about MVI's upcoming events? MVI Training Can MVI come to my company to teach a class? Research and Content How can I find out which retailers you cover? I need specific information regarding a retailer/market. I have questions surrounding the terminology used in http://www.mventures.com. I cannot locate information regarding a retailer/market on http://www.mventures.com. When can I expect to see the slides from a training class/speech posted on http://www.mventures.com. Tech Support I have trouble viewing a MS Powerpoint/Adobe Acrobat document. I cannot view the results of an inquiry and/or a page from http://www.mventures.com.   Sales 2101 Parks Avenue Suite 200 Virginia Beach, VA 23451 USA 800-386-5155 757-422-3444 Corporate Office 20 University Road Cambridge, MA 02138 USA 617-499-2728 European Operations WPP Group Plc. (MVI) Berger House, 3rd Floor 38 Berkeley Square London W1J 5SJ UK +44 78 8080 5558 Sales Sales @mventures.com Tech Support TechSupport @mventures.com Research Research @mventures.com Webmaster Webmaster @mventures.com Analysts: Please click here