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Lucent Worldwide Services

Powered by network know-how experts and the people and intelligent tools of Bell Labs, we can help plan, optimize, secure and evolve networks.

Lucent Worldwide Services can apply proven techniques and tools to help protect existing network investment and increase revenues.

Our dedicated network professionals around the globe help service providers and government agencies assess, optimize, integrate, evolve and secure their networks to improve performance and profitability, spending more than 10,000 hours on customer premises each day. Our experts are skilled in multiple technologies across wireline and wireless networks and are certified across a variety of multiple vendors' products.

Assessment and Optimization
Our Network Planning & Design and Network/Operations Analysis Services help service providers understand what assets currently in place and ways to maximize their capacity and performance.
  • We helped a large wireless carrier automate and streamline its inventory management process, resulting in reduced capital expenditures and identified operating expense savings of $5 million annually.

  • We helped a wireline operator cut its provisioning time by up to 92%, depending on the function. Our solution optimized the customer's databases improving long-term performance and scaling.
Integration
Our integration services across multi-vendor equipment and software help bring together systems, network elements and applications for a smooth running and more cost efficient wireline or wireless network.
  • We helped a U.S.-based global provider to offer a wide range of voice services in new markets outside the U.S. We delivered a large Operations Support Systems solution, integrating Lucent and third-party systems, enabling the customer to go "live" with its network on schedule.

  • As Prime Systems Integrator, we helped a leading operator in Australia, with more than one million corporate users, create an Internet Data Center.
Evolution
Our Technology Evolution Services help expand or upgrade network hardware and software smoothly and efficiently.
  • We helped the U.S. Army modernize its telecom data infrastructure in the U.S. and Korea, supporting mission-critical applications through a new integrated, high-speed campus area network handling 5,000 - 20,000 users. The result? User trouble tickets decreased by 90%, representing a significant cost savings.
Protection
Our Network Availability Services help improve network reliability and security. Our Professional Services experts provide business solutions - putting Bell Labs innovations to work - that can make any network more productive, more reliable and more secure than it is today.
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