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 | | Managed Services for Service Providers 
We can manage service providers' mission-critical functions and help improve cost structure.
Leverage our experience in managing voice and data networks by outsourcing the operations and maintenance of the network to Lucent Worldwide Services.
The Challenge
Service providers are faced with increased pressure to control capital and operating expenses while managing network complexity, rapid technology change and new service introductions. This has created an environment where a growing number of service providers look to outsourcing as a solution.
The Role of Outsourcing
 Outsourcing is fast becoming a viable way for service providers to dramatically cut costs and increase efficiency. Let our Managed Services experts demonstrate how this can be done.
Going well beyond what IT vendors can achieve, we have the proven track record in operating and maintaining wireline and wireless networks around the world. We have in-depth knowledge of leading outsourced business processes. All backed by the skills and intelligent tools of Bell Labs, coupled with our Global Network Operations Centers that offer 24x7 monitoring. Our Managed Services, available today, are also part of Lucent's Accelerate? Voice over IP (VoIP) solutions to help carriers rapidly deliver more valuable next-generation services over IP to customers.
Putting Bell Labs Innovations to Work
Here are some examples of how we helped our customers reduce their cost of ownership while letting them focus on their core business: - To reduce operating expenses and improve cash flow, a large South American service provider contracted with Lucent Worldwide Services for multivendor operations and maintenance outsourcing. The solution is achieving a 20% cost reduction and a 15% improvement in service quality. Now that Lucent manages its network, the carrier can focus on capturing new markets and opportunities.
- A European carrier saved 50% in operations costs by outsourcing its out-of-office hours network monitoring and management to our Global Network Operations Centre in Hilversum, The Netherlands.
- Another European operator reduced its network downtime by outsourcing its network maintenance to Lucent. We decreased the mean time to repair from 18 hours to less than four hours, saving the operator $28 million a year.
- A major U.S. service provider needed to deploy and operate an end-to-end global solution. It needed a partner with multivendor experience to meet an aggressive schedule. We designed and integrated more than 20 Operations Support Systems (OSSs) on time and within budget. We also took over operations responsibility while preventing disruption. The result? One-time savings of $22 million dollars and recurring annual savings of $15 million as a result of quicker revenue generation.
We can create customized solutions that meet the network's needs. Service providers can rely on our skilled networking professionals to operate, manage and maintain the network - while focusing their resources on running the business.
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 | | |  | | | |   | | | | | Sphere Communications Selects Lucent Worldwide Services for Large Scale IP Telecommunications Deploymen More | | | | | Fiberlink Utilizes Lucent Global Network Management to Improve Network Operations and Increase Productivity More | | | | | Kenniswijk Selects Lucent Technologies to Provide Managed Services for its Advanced Fibre to the Home Broadband Network More | | | | | Telecom New Zealand (TNZ) selects mobile networking solution from Lucent Technologies for 3G high-speed data services More | | | | | Nextel Peru selects Lucent Technologies to provide managed services for its multivendor network More | | |
 | | | | "The Managed Services Report": A micro site focusing on Lucent Managed Services that details the benefits an experienced outsourcing partner can provide More | | | | | Success Story: Telecom New Zealand Improves Profitability with Lucent Managed Services More | | | | | Success Story: Priority Telecom Reduces Expense with Lucent Managed Services More | | | | | Success Story: Latin American Service Provider Reduces Cost and Improves Service Levels with O&M Outsourcing Solution More | | | | Video Clip: Lucent Worldwide Services and Bell Labs - Helping you succeed
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| | | | Video Clip: Priority Telecom Testimonial
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| | | | | Note: Video viewed best utilizing Real Player 8 and/or newer. Download now. | | |
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