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 Technical Support
    (for all Garmin products
    except Apollo aircraft)
- Monday — Friday
- 8:00 a.m. — 5:00 p.m. CST
- (closed holidays)
- 1-800-800-1020
- or -
- (913) 397-8200


 (for Apollo aircraft
    products only)
- Monday — Friday
- 8:00 a.m. — 4:30 p.m. PT
- (closed holidays)
- (503) 391-3411 ext.3991
- 1-800-525-6726 ext.3991 (U.S.)
- 1-800-654-3415 ext.3991 (CAN)
   
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  Top FAQs


  1. I have connected my USB GPS unit to the PC but the USB GPS device does not show up in the ?Save To? or ?Send To? dialog boxes within MapSource. What is wrong?
  2. I am trying to connect my USB Data Card Programmer to the PC. I am getting a message in MapSource that says ?NO COMPATIBLE DEVICES FOUND? or the USB Card Programmer does not show up in the Save To or Send To dialog boxes. What?s wrong?
  3. How do I load a map from MapSource to my GPS?
  4. My PC is unable to recognize my GPS unit when I connect it to the serial port on my PC. What could be wrong?
  5. I cannot establish communication through my PC serial port to my GPS but my PDA connects fine, what can be the problem?
  6. Are MapSource and the USB Datacard Programmer compatible with Windows XP?
  7. How do I connect my GPS to a PC using a serial interface cable?
  8. How do you update the operating software on a GPS unit?
  9. I am using a USB to Serial Converter Cable to connect my unit to my PC and still cannot connect. What might be the problem?
  10. What interface setting do I use for my GPS when I connect it to a computer, chartplotter, autopilot, differential beacon receiver, or another Garmin GPS?
  11. Can I order directly from Garmin?
  12. How do I arrange to get my Garmin unit repaired in the U.S.?


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