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Learn the Facts About Unified Communication
Learn the Facts
IP Telephony:
arrowCan Avaya help government organizations extend their communications to support teleworkers?
arrowWhat are the top 10 Reasons why you need Avaya IP Telephony now?
arrowWhatâ??s the truth about migrating to IP telephony?
Contact Centers:
arrowWhat makes a contact center a strategic asset?
arrowWhat is the difference between a traditional contact center and an IP contact center infrastructure?
Unified Communication:
arrowWhat is Mobility?
arrowWho can help me build a business case for Unified Communication?
arrowWho benefits from Unified Communication?
Services:
arrowConcerned about choosing the right technology to support your business strategy?
arrowIs your network ready to support an IP Telephony solution?
arrowHow do I ensure a successful implementation of my communications solution without over-committing my own internal resources?
Next: Who can help me build a business case for Unified Communication?

What is Mobility?
Mobility means providing universal access to the communication tools, information and applications you rely on to be productive - regardless of where you are or what device you have access to at the time. Building blocks of unified communication are Calling and Conferencing Management, Presence, Messaging Management, Contact and Information Management, and Personal Efficiency management. With these tools you can access all messages - voice, email and fax- from one mailbox; dial one number to reach associates whether at the office or somewhere else; and enjoy the same communication features wherever you are working - on the road, at home, or in the office. Read more


What is Mobility?

Mobility means providing universal, "multi-modal" access to the tools and applications you rely on to be productive - regardless of where you are or what device you have access to at the time. Access all messages - voice, email and fax- from one mailbox; dial one number to reach associates whether at the office or somewhere else; and enjoy the same communication features wherever you are working - on the road, at home, or in the office. Building blocks of mobility are:
 
Calling and Conferencing Management - launch or initiate conferences from any phone while leveraging the communication system in the office
 
Presence - "see" others and whether they are available to communicate via voice, text or video.
 
Messaging Management - get access to all messages - voice, e-mail, or fax - from a PC, phone, or other wireless device. Manage your messages from wherever you are.
 
Contact and Information Management - connect to directories and databases from wherever you are to get the right information and collaborate in real-time, or simply solve a problem without having to wait to get back to the office.
 
Personal Efficiency management - manage appointments and tasks through rules-based controls to distinguish between urgent requests and routine interactions.
 
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