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arrowMake your contact center a strategic asset. And share in our quest to advance the customer experience.
Featured Customers:
arrowHow Avaya Call Centre Solutions Take Mindpearl Customer Care to New Heights
 Mindpearl, a subsidiary of Swiss International Airlines, provides a consistent and cost effective experience with Avaya Contact Centre solutions.
arrowMMOH Improves Customer Service with Avaya Contact Center Solutions
 Medical Mutual of Ohio, a leading healthcare insurance company, turned to Avaya for a communications solution to accommodate future growth.
 
Thought Leadership:
arrowHow to Turn Your Contact Center into a Profit Center - A Best-Practice Overview
 The world leader in contact centers shares considerations and tactics for getting the most out of systems, software, services, and people.
arrowAvaya Contact Center Express- A Mid-Sized Businesses Competitive Advantage
 Avaya Contact Center Express is designed to deliver the performance and features your business needs to compete on an even footing - and win.
 
Analyst Report:
arrowAvaya Named Top Leader in North American Contact Centers by Gartner
 Avaya supports IP Telephony and hybrid software solutions as well as multivendor ACDs and PBX switching environments.
 
Value Through Partnering:
arrowAvaya DeveloperConnection Program
 The Avaya DeveloperConnection Program offers best-in-class companies that provide applications, services or hardware solutions that enhance the Avaya product and service portfolio.
arrowPetro-Canada Provides Real Time Information with Avaya Call Management System and Centergistic's Agent View® Enterprise
 See the Avaya DeveloperConnection Program in action.
 
Avaya Contact Center Express Named "2004 Product of the Year" by Customer Inter@action Solutions® Magazine
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