NCR's Worldwide Customer Services division provides best-in-class services in support of our Financial, Retail, Teradata, and IT Infrastructure solutions. We also offer an array of multivendor services to global businesses. Click here to read about how we've helped businesses implement solutions to better serve their customers.
IT Infrastructure Services
A more diverse range of IT services to help businesses with their infrastructure needs. These services support the day-to-day demands of supporting an IT infrastructure, focusing specifically on systems, networks, software and security.
Management Services
Help Desk Services Management
Network and Systems Management
Infrastructure Consulting
eCommerce Design
Planning and Design (Unix, Solaris, Microsoft, Networking)
Security
Deployment and Integration
Software Implementation and Migration
Site Assessment
Site Preparation
Deployment
Moves/Adds/Changes
Procurement / Supply
Maintenance and Support
Hardware Maintenance
Software Maintenance and Support
Financial Self-Service and Payment Solutions
Financial service providers rely on a multitude of channels to meet the needs of their customers, and NCR's suite of services for Self-Service and Payment Solutions help establish and maintain successful operations.
Management Services
Incident Management Services
ATM Cash Services
Currency Management Services
Help Desk Services
Infrastructure Consulting
Business Impact Modeling
eCommerce Design
Deployment and Integration
Site Assessment / Site Preparation
Deployment Services
Moves/Adds/Changes
Maintenance and Support
First-Line Maintenance
Application Software Support
Hardware Maintenance
Software Maintenance
Other Services
Electronic Authorization
Image Item Processing
Retail Store Automation Solutions
NCR's Store Automation services portfolio is tailored to the POS environment. The goal of these services is to deliver the highest levels of system availability, optimize a POS infrastructure and add increased value to the retail environment.
Management Services
Help Desk Services Management
Infrastructure Consulting
eCommerce Design
Deployment and Integration
Store Redeployment / Refurb and Disposal
Software Implementation and Migration
Site Assessment
Site Preparation
Deployment
Moves/Adds/Changes
Maintenance and Support
Application Software Support
Hardware Maintenance
Software Maintenance and Support
Other Services
Call Management
RSSHelp
Teradata Warehouse Solutions
Teradata's services for Data Warehousing, CRM, and e-Business solutions help provide the critical link between key business objectives and IT strategies and operations.
Management Services
Disaster Recovery
Systems Performance Management
Enterprise Systems Support
Help Desk Services Management
Infrastructure Consulting
Mentoring
Teradata Backup / Archive / Restore
eCommerce Design
Deployment and Integration
Software Implementation and Migration
Data Migration
Site Assessment
Site Preparation
Deployment
Moves/Adds/Changes
Installation Services
Maintenance and Support
Application Software Support
Hardware Maintenance
Software Maintenance and Support
Other Services
DW Management
Oracle-to-Teradata Migration
Teradata Operational Excellence
Teradata Solutions Architect
Teradata Solutions on TapTM
Management Services
NCR will help you go beyond the level of service your customers have come to demand. Our service experts, tools and methodologies help manage a range of IT operational functions, including consumables and currency management, remote monitoring and diagnostics, and systems and network management. We can also manage your entire help desk operation, including all support incidents for NCR and third-party equipment.
ATM Incident Management
Cash Replenishment
Currency Management
Disaster Recovery
Systems Performance Management
Enterprise Systems Support
Help Desk Services Management
Network and Systems Management
Infrastructure Consulting Services
NCR's services experts will ensure your solution delivers the value that you expect by analyzing and improving the effectiveness of your technology strategy and operations. Our array of consulting capabilities ranges from architecture planning, business impact analysis and application development, to network design and operational analysis, to security, e-Commerce and business continuity planning.
Mentoring
Teradata Backup / Archive / Restore
eCommerce Design
Self-Service Business Impact Modeling
Planning and Design (Unix, Solaris, Microsoft, Networking)
Security
Deployment and Integration Services
NCR has the experience and knowledge to customize and implement integrated IT solutions. We provide world-class staging and logistics capabilities and specialize in the provisioning of your infrastructure. Our services include site assessment and preparation, installation of hardware, software, and networks, and ongoing tasks such as migrations and redeployments.
Store Redeployment / Refurb and Disposal
Software Implementation and Migration
Data Migration
Site Assessment
Site Preparation
Deployment
Moves/Adds/Changes
Oracle-to-Teradata Migration
Procurement / Supply
Installation Services
Maintenance and Support Services
NCR services a broad range of technologies, including networking products, select enterprise servers, industry-specific solutions and supporting peripherals. We provide a complete package of basic hardware and software services that includes troubleshooting, on-site and remote maintenance, and software support. We also offer flexible global coverage and response times.
First-Line Maintenance
Application Software Support
Hardware Maintenance
Software Maintenance and Support
Other Services
Call Management
DW Management
Electronic Authorization
Image Item Processing
RSSHelp
Teradata Operational Excellence
Teradata Solutions Architect
Teradata Solutions on TapTM
