 | "BT exists to deliver long term shareholder value. Transparent, open and honest communication with our investors is a critical enabler" | | Phil Moses, Director, Investor Relations | |  | | | |
| | | For the third year running, BT won a ProShare Private Investor Award. ProShare said it was given to BT in recognition of the company's use of "innovative and ever-evolving e-communication and facilities which makes the lives of individual shareholders easier". | |  |
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