Siebel Field Service

Improving the Profitability of Field Service Operations

Siebel Field Service enables service organizations to dramatically improve the productivity and effectiveness of their field service professionals, increase revenue, and enhance customer satisfaction. The application supports closed-loop problem resolution with wireless messaging, call handling, schedule optimization, shipping, receiving, depot repair, parts logistics, and inventory management and invoicing functionality. It is fully integrated with all Siebel applications and can be seamlessly integrated with existing third-party applications and legacy systems to provide service organizations with a comprehensive, multichannel solution that allows them to better satisfy their customers.