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Information about Dock Slips brand name. This is a page presenting information about Dock Slips brand name on Visiobrand - the biggest brand directory in the Internet. Visiobrand has selected Dock Slips brand name and registered Dock Slips links manually in its directory. All the information about Dock Slips presented on the Visiobrand site is only verified information from the official Dock Slips source.

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IDS Technical Alert!  Subject - Servers Beeping:  Immediate Action to be taken -  Phone IDS Support at 1-800-962-7872 - DO NOT REBOOT THE SERVER

IDS servers have built-in warning systems to help assure our users of continued good service.  Several of these warning systems involve beeps which can sometimes  be loud and annoying .  If your server starts making unusual beeps please put up with the noise and call us immediately at 1-800-962-7872.  Turning off your server while it is beeping could result in data loss. A loud, steady beep may mean that your server has found a problem on a hard drive and is automaticaly rebuilding your database on a built-in spare hard drive.  Please do not reboot your server while it is beeping or the data rebuild will fail. 

Please, if you hear any kind of unusual beeping from your server  call IDS Tech Support Immediately at 1-800-962-7872.  We would rather fix your problems while they are small ones.

Have you been backing up your server hard drives regularly?  IDS wants to remind you the importance of insuring against data loss.  Please click here for a great step-through document on how to check backups and prevent losing your valuable information.

Preventing viruses is a whole lot more cost effective than dealing with them after they get into your network.  Read this document to learn how to protect your network from computer viruses.


IDS Customer Care offers an array of technical services to meet support, service and maintenance requirements associated with our systems and software. Our knowledgeable and friendly Customer Support Engineers are a valuable source for the answers to technical questions and solutions to software problems.

Our unique in-house service tracking system ensures your problems are brought to the highest engineering levels until a satisfactory solution is obtained. Afterwards, extensive follow-up measures are taken to ensure the desired results.

With Astra DESQTOP Productivity System, you can contact IDS Technical Support via global e-mail 24 hours per day, 7 days a week. A simple e-mail message ensures your problems will be reviewed directly by a Customer Support Engineer according to your identified level of urgency.

In addition, the Astra System incorporates a data link via a pre-installed modem between your system and our support center. This permits our Customer Support Engineers to transfer programs, data files and view the data on your system directly from the support center. If hardware problems cannot be remedied via modem, a replacement system will be shipped. All IDS support personnel have extensive experience on the systems and most are experienced programmers.

As most of our business is done within the RV and Marine industries, our customers' satisfaction is our number one priority.

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