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Our History
2004
  • Cox Digital Telephone receives J.D. Power and Associates’ Highest Honor in Local and Bundled Long Distance Telephone Customer Satisfaction.
2003
  • J.D. Power and Associates names Cox the top telephone provider in the Western Region.
  • PC Magazine awards Cox High Speed Internet the Readers’ Choice Award.
  • Launches new services including high-definition television service, digital video recorders and entertainment-on-demand in select markets.
  • Launches Cox Digital Telephone throughout the entire service area in Tucson, Ariz., making it the first full-market launch of phone service in Cox history.
  • Launches first rollout of phone service via Voice over Internet Protocol technology in Roanoke, Va.
  • Cox Business Services surpasses the 100,000-customer milestone.
2002
  • Builds its own Internet protocol network in five months and launches Cox High Speed Internet.
  • Reaches milestone of 500,000 digital telephone customers.
  • Launches HDTV in Omaha, Neb., Las Vegas and Phoenix.
  • Launches FreeZone, the first video-on-demand advertising channel.
  • Named Operator of the Year by Multichannel News and Communications Technology magazines.
2001
  • Launches Entertainment-on-Demand in San Diego and Hampton Roads, Va.
  • At the fifth anniversary of the Telecommunications Act of 1996, Cox delivered on the promise of competition with 250,000 digital telephone; 500,000 high-speed Internet; 850,000 digital cable; and 650,000 bundled customers.
2000
  • Acquires additional systems including Tulsa, Okla., and Baton Rouge, La.
  • Establishes Cox Business Services as a formal business unit.
  • Adds 910,000 revenue-generating units (RGUs) of new digital video, telephone and high-speed Internet access services totaling 1.6 million RGUs since the new services began in 1996.
  • Enters the FORTUNE 500 with $3.5 billion in annual revenues.
1999
  • Acquires more than 2.1 million customers from Gannet Co., AT&T, TCA Cable, and Media General Inc., resulting in nearly 6 million customers in 18 states (including systems in Kansas, Arkansas, Louisiana, Oklahoma, North Carolina and Texas).
  • Acquires Northern Virginia system.
  • Again wins the Interop Infr@structure Award for Most Innovative Cable Company.
  • Adds 550,000 RGUs.
1998
  • Acquires Tucson, Ariz., system.
  • Wins the Interop Infr@structure Award for Most Innovative Cable Company.
  • Purchases cable operations in Las Vegas, making it the largest cable television operator in the Southwest.
1997
  • Completes two trades of the cable systems with Tele-Communications Inc. and U.S. West Media Group. The system swaps significantly expand the size of the systems in Hampton Roads, Va.; New England; Omaha, Neb.; Phoenix; and Louisiana.
  • Launches Cox Digital Cable in Orange County, Calif.
  • Launches Cox Digital Telephone in Rancho Santa Margarita, Calif.
  • Orange County becomes first cable system in the nation to deliver high-speed Internet access, local and long-distance switched telephone service, and digital video to customers over one broadband network, from one company.
1996
  • Launches Cox@Home in Orange County, Calif.
  • Launches Sprint PCS in San Diego.
  • Announces partnership with Frontier Corporation to offer long distance phone service.
  • Congress passes the 1996 Telecommunications Act, deregulating the industry and encouraging additional competition in the telecommunications industry.
1995
  • Acquires Times Mirror Cable Television, increasing the number of customers served from 1.8 million to 3.2 million, with new customers in Phoenix; Orange County, Calif.; Palos Verdes, Calif.; and other markets.
  • The company drops “Cable” from its name, becoming Cox Communications Inc.
  • Becomes a public company traded on the New York Stock Exchange.
  • Forms the Sprint Telecommunications Venture with Sprint, TCI and Comcast, and wins licenses to deliver PCS wireless communications in 31 major metro areas.
1994
  • Establishes a partnership with Times Mirror Co. to develop programming, resulting in the creation of Outdoor Life and Speedvision networks.
1993
  • Delivers cable and telephone service in the United Kingdom through a partnership with SBC Communications.
  • First cable operator to test the delivery of PRODIGY online services via cable, in San Diego
  • Establishes the company’s first National Model Technology School in Chula Vista, Calif.
  • Launches Fibernet, an alternate access business, in Hampton Roads, Va.
1992
  • Makes the world’s first personal communication services (PCS) phone call, resulting in Pioneer’s Preference Award from the Federal Communications Commission (FCC).
  • Named Operator of the Year by Cablevision magazine.
  • First cable company to invest in Teleport Communications Group.
  • Congress passes the 1992 Cable Act, re-regulating the industry.
1991
  • Partners with four cable operators to establish direct broadcast satellite company PRIMESTAR and begins offering service in Cox markets.
  • Helps create UK Gold, a channel featuring classic British programming for the U.K. market.
1990
  • Cox Enterprises tops $2 billion in revenues for first time.
1989
  • Reaches 1.5 million customers.
  • Becomes a franchisee of Blockbuster Home Video.
  • Becomes first cable operator to establish company-wide customer service standards.
  • Becomes a founding member of Cable in the Classroom.
1988
  • Builds its own Internet protocol network in five months and launches Cox High Speed Internet
1987
  • Launches Home Premiere Television, providing customers access to first-run movies at the same time they’re available at home video locations.
1986
  • Begins offering pay-per-view as a regular service.
  • Initial investment in Discovery Communications.
1985
  • Public shares of Cox Cable Communications are merged into Cox Enterprises Inc., making it a private company.
  • James O. Robbins is named President of Cox Cable Communications.
  • Conducts its first customer service survey.
1984
  • Cox Broadcasting spins off its cable operations and launches Cox Cable Communications Inc.
1982
  • Presents Cox’s first pay-per-view event (Larry Holmes v. Gerry Cooney heavyweight boxing match).
1981
  • CableRep, the advertising sales division of Cox Cable, is established.
  • Begins testing INDAX (Interactive Data Exchange) in San Diego. INDAX was precursor to interactive television.
  • Launches systems in New Orleans; Omaha, Neb.; and Cranston-Johnson, R.I.
  • Reaches 1 million customers.
  • Uses fiber-optic cable to transport video signals for the first time in Great Neck, N.Y.
1978
  • Presents the Larry Campbell family in Roanoke, Va., with a new color television as the company’s 500,000th customer.
  • Acquires Oklahoma City system.
1977
  • Acquires systems in Humboldt, Calif., and Hampton Roads, Va.
  • General Electric proposes a purchase of Cox Broadcasting and its divisions, including Cox Cable, Cox Television and Cox Radio.
1976
  • Begins using satellite technology to access programming.
  • Purchases Pensacola, Fla., system.
1975
  • Purchases Roanoke, Va., system.
  • Serving 386,861 customers, 765 employees.
  • Average customer bill $6.47.
1974
  • Begins testing home shopping through cable in four systems .
  • Purchases 30 percent stake in Denmark cable system.
1973
  • Acquires majority interest in suburban Hartford, Conn., (New England) franchises.
1972
  • Total customers: 262,333.
  • Acquires Cleveland cable system.
1971
  • FCC requires local origination programming.
  • Builds first cable system in the Quint Cities of Davenport and Betendorf, Iowa, and Moline, East Moline and Silvas, Ill.
  • Cox Cable Communications stock moves from over-the-counter trading to the American Stock Exchange (Symbol CXC).
  • Acquires Santa Barbara, Calif., system.
1970
  • Acquires Lubbock, Texas, system.
1969
  • Acquires Telesystems Corporation
1968
  • Acquires Ocala, Fla., system
  • Cox Cable Communications is incorporated to consolidate Cox’s cable television interests
1967
  • Acquires full ownership of San Diego system
1966
  • Acquires Bakersfield, Calif., system
1965
  • Purchases point-to-point microwave common carrier system
1964
  • Cox Broadcasting Corporation (later Cox Communications) established as a public company traded on the New York Stock Exchange
  • Acquires the Macon, Ga., system
1962
  • Cox enters the cable television business, purchasing systems in Lewistown, Lock Haven and Tyrone, Pa., followed by systems in California, Oregon and Washington