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Vac Care Subscription Service Plan
Frequently Asked Questions

 

 

Q: What is the Eureka Vac Care Subscription Plan?

A: The Eureka Vac Care Supplies Subscription Plan is the convenient way to have Genuine bags, belts, and filters delivered directly to your door. All the supplies you need to keep your Eureka cleaning product running for a year will be shipped in two 6-month increments, based on average consumer cleaning usage.

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Q: Why should I subscribe?

A: The Eureka Vac Care Subscription Plan will save you time, money and ensure the long life and cleaning efficiency of your cleaner. Subscribers save 10% off the retail price and 50% on delivery. In addition, a more efficient cleaning product will help keep your home cleaner and healthier.

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Q: Why should I buy Genuine Eureka bags, belts and filters?

A: Genuine Eureka parts are made to our specifications, with emphasis on quality, performance and your satisfaction.

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Q: How does the subscription plan work?

A: To determine whether a subscription plan is available for your model, simply click here.

If a plan is available for your product, you can order online or call 1-800-282-2886. Your first shipment will arrive at your home in 7-10 days. It will contain all the Genuine Eureka bags, belts, and filters your cleaner needs for 6 months of use, based on average cleaning usage. You will receive your second shipment 6 months later containing all the products you need to keep your cleaning product running at peak performance for another 6 months.

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Q: What shipping costs will I pay?

A: Like all Eureka online orders, your Subscription supplies will be subject to a shipping and handling fee. By subscribing to Eureka’s Vac Care Subscription Plan you save 50% off the standard shipping costs by paying a one-time shipping and handling fee of only $5.50 for both product shipments. Sales tax will also be applied to your order. See our store Info page for more details.

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Q: How long does the subscription plan last?

A: By subscribing to the Plan you will receive Genuine Eureka supplies to keep your product running for one year. You will receive two 6-month shipments that contains everything you need to keep your cleaning product running at peak performance.

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Q: How do I order?

A: You can order and pay online by clicking on Subscription Supplies on the left menu to identify the correct plan for your model and order now. Or you can call one of our Customer Service Representatives at 1-800-282-2886 to place your order and pay by credit card. Payment is required at the time of the order and will insure that your first shipment is promptly sent to your front door.

If you have additional questions and concerns, please email our Customer Service Representatives or call 1-800-282-2886.

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If you have additional questions and concerns, please e-mail our customer service specialists at eureka@speedymail.com!