General

1. Where can I get answers to other questions?
2. I am interested in learning more about the Eureka VacCare Subscription Plan. Where can I go to get more information?
3. How do I register my Eureka product?
4. What is the warranty period for Eureka products?
5. I am looking for a particular Eureka model. Where can I purchase it?
6. I want to learn more about Eureka's Central Vacuums. Where can I find more information?
7. What if I've lost the owner's guide and don't know which model I own?
8. How do I find the model number on my Eureka vacuum?

1. Where can I get answers to other questions?
For Cleaning Tips and Maintenance questions please visit the appropriate FAQ page online. Please refer to our Contact Us Page for our phone number and an e-mail form that you can use to send us questions. You may also call us toll free at 1-800-282-2886. Service representatives will be able to provide additional information. Our hours are Monday through Friday, 8:00 a.m. - 7:30 pm CST and Saturday, 10:00 am - 6:30 pm CST.
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2. I am interested in learning more about the Eureka VacCare Subscription Plan. Where can I go to get more information?
Please visit our VacCare Subscription Service Plan FAQ page for additional information.
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3. How do I register my Eureka product?
You may register your Eureka product by filling out and mailing the registration form that is included in the owner's manual for your cleaner or you can use the convenient on-line registration form.
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4. What is the warranty period for Eureka products?
All Eureka products carry a one-year warranty. Products that have earned the Good Housekeeping Seal of Approval carry an additional year of warranty protection through Good Housekeeping.
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5. I am looking for a particular Eureka model. Where can I purchase it?
Find the Eureka dealer nearest you by using our on-line dealer locator. Search both retail stores and online stores as the selection varies. When choosing a retail store always call ahead to make sure the particular model you are looking for is in stock.
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6. I want to learn more about Eureka's Central Vacuums. Where can I find more information?
Please visit our Central Vac online FAQ page to learn more about which Central Vacuum System is right for you.
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7. What if I've lost the owner's guide and don't know which model I own?
You will need to find the model number of your Eureka cleaner. To find the model number, locate the long list of numbers on the rating plate. The rating plate is generally located on the lower portion of the vacuum. The first four numbers are the model number (see example).
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8. How do I find the model number on my Eureka vacuum?
The model number on the cleaner is located on a silver metallic-colored rating plate that is placed in an area that can be found easily, usually on the back or bottom of the cleaner. In the example of the rating plate, notice that the model is "4335" and the type is "DX". Your complete model number would be "4335DX".
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