Advent's Client Web Site Advent Connection (http://connection.advent.com) is our password-protected Web site designed exclusively for clients. This unique site empowers clients with instant information and answers to product and industry questions. Advent Connection also acts as an online community for exchanging valuable information with other Advent clients. A powerful search engine lets you search across the entire site, including the content that is only in PDF files. Products
Find out everything you want to know about a given product. For each product, you’ll see: - A product overview.
- A list of the currently supported releases.
- Software downloads (if available).
- System requirements.
- White papers, product tours, and more (if available).
- Links to related user documentation, training, and the Technical Support Library.
Support
If you need support as you use your products, you’ll find it here. - Technical Support Library: Search this extensive library of technical support articles. Sign up for the TSL Alert Service to be notified via e-mail when we publish new articles for the products of your choice.
- User Documentation: See the most current documentation for all products.
- Request Technical Support: Avoid the phone completely! Submit your request, and check back within one business day to see an answer from a Technical Support representative.
Training
Find the right training course for you. You can search by product, delivery method, or date range. Advent offers the following types of training. - Self-paced training on the Web (free, interactive tutorials)
- Instructor-led training on the Web
- Customized instructor-led training at your office.
Consulting
Find out about the variety of customizable services Advent offers to help you get the most out of your products. - Project Management
- On-Site Consulting
- Web-Delivered Consulting
- Data Conversion
- Custom Report Writing
Events
Register for upcoming client events. - User Conferences: Join us for education sessions, networking opportunities, and much more.
- Web Seminars: Join us online (free of charge) to learn about Advent partners and products.
Partners
Advent teams up with partners in order to expand its market reach and expertise, and to provide you with complete solutions for every aspect of your business. Find partners: - By Company: See a complete list of partners in alphabetical order.
- By Service: Find the partners that provide the service you need.
- By Program: See the partners that belong to Advent's special partnership programs.
Community - Client Talk: Join any of these lively discussion groups to share ideas with your fellow users.
- Job Postings: Looking for that perfect candidate? Searching for that ideal job? Find them here.
- Advent User Group: Link to the Web site of this organization run entirely by Advent clients.
Your Profile
Come here to see information that Advent has about you and your company. You can see: - Your Advent contact information. (You can edit this information)
- The names and phone numbers of your Advent Sales and Service reps.
- Your Technical Support phone number.
- Your licensed software.
- Your scores on Web-based tutorials.
...and much more!
If you are an Advent client and have not yet registered for Connection, you can do so at http://connection.advent.com. Choose "first time at Advent Connection", and follow the instructions. Have your Advent copy number ready. You will receive approval notification within 24 hours. | |