Modem Section | TV Tuner Section | MotherBoard | New CPU Testing List
 When will the V.90 upgrade be available?
There will be a proprietary V.90 firmware available for our Texas Instruments, Rockwell, and Lucent chipsets during May of 1998 (projected). Each of the above chipsets has its own V.90 firmware and will not work interchangeably. However, a standard V.90 firmware for all three chipsets will be available sometimes in November of 1998 (projected).
You can either try to upgrade your modem with a proprietary V.90 in May or wait for a standard V.90 projected in November. It's a very good idea to wait until everything settled down. By that time, most of the ISP (Internet Service Provider) should be ready and have a final standard V.90 implemented.
Why wouldn't my PCI modem work?
Please be aware that PCI modem (V1456VQH-R3) likes to occupy IRQ 10 when it is installed in PNP mode. The same IRQ is typically occupied by a sound card or another device. Please reinsert the modem (or the other device) to a different PCI slot to avoid the conflict.
Where can I get an internal PS/2 mouse connector?
The internal PS/2 mouse connector was optional. However, the best source to find the correct PS/2
mouse cable is from you M/B or system vendor.
PIN 1: Data
PIN 2: N.C.
PIN 3: GND
PIN 4: VCC
PIN 5: CLK
PIN 6: N.C.
Where can I get an internal USB cable for my M/B?
The USB cables are optional. However, the pinout of the internal USB cables are standardized and it can be purchase from your M/B vendor or your local computer store.
PIN 1: VCC
PIN 2: Data+
PIN 3: Data-
PIN 4: GND
PIN 5: GND/ N.C.
General Modem
Q: Where can I get the drivers for my 14.4, 28.8 or 33.6 modem for Windows 9x?
When there is no exact driver for your modem in Windows 9x, please go to Start -> Settings -> Control Panel -> Modem -> Add -> Don't detect my modem -> Show all -> Choose "Standard 14400bps modem", "Standard 28800bps modem", or "Standard 33600bps modem" depending on which modem that you may have.
Q: Does my 56K modem work with DOS or other non-PnP operating systems?
Depends on which 56K modem that you've purchased. Amjet sales several models of 56K modems, but they're all using the same packaging cover with the exception of different stickers and prices.
An ISA based hardware controlled modem with jumpers to control COM port and IRQ setting will work with DOS and other non-PnP operating systems such as Windows 3.X and Windows NT without the use of factory-provided driver. PCI modems cannot work with non-PnP operating systems unless they have a special "program/controller/driver". Currently, the only non-PnP operating system driver provided with all 56K PCI modems is for Windows NT 4.0.
Q: How to install my ISA/non-PnP modem?
First, check your system's configuration. Find out which Communication Port and which Hardware Interrupt Request IRQ number that is available. There are total of four COM ports and each has a IRQ number and a memory range assigned to it. COM1 and COM 2 ports are built-in on the M/B; therefore, they are physical COM ports. The rest of the COM ports do not have connectors on the M/B; therefore, they only exist in memory. COM 1 uses an IRQ of 4 and a memory address of 03F8. COM 2 is assigned to IRQ 3 and a memory address of 02F8. COM 3 is on IRQ of 4 and an address of 03E8. COM 4 is taking IRQ 3 and a memory range begins with 02E8. From the days of DOS, it is conventional to have modem installed on Com 2 IRQ 3. But it doesn't need to be in that exact setting, if your system is using Windows 9x and PnP. Please see: How to install a PCI/PnP modem.
Second, make sure there is no device conflict. Other devices such as serial mouse, printer, or second modem could be on COM 1 and/or COM 2. In this case, don't use these COM ports or move the conflicting device to a different COM port. Other devices in your system that are using the same IRQ number needs to be relocated by change its slot or reconfigure its PnP status in the CMOS setup under PnP/PCI Configuration. Then, jumper to the intended setting and/or double check the jumper setting on your modem before installing it into its slot.
Next, if your are installing your modem on COM 1 or COM 2, disable the corresponding COM port on the M/B by go to the System CMOS Setup under Integrated Peripherals and also instruct Windows that you going to have a new COM port ,which it your modem, by performing the following procedures to add a new memory COM port to Windows. For Windows 3.1, go to Control Panel, Ports, select COM x and set its speed to the highest. For Windows 9x, go to Control Panel, Add New Hardware, tells Windows to autodetect the new COM port. Or, another way is to add the COM port manually by doing the following: don't autodetect, select COM & LPT ports, add Communication port, and Windows should report COM port's address and IRQ number. Then, click until Finish to restart. This finishes the installation of software COM port.
Finally, to add the modem driver into Windows 9x: go to Control Panel, select Modem, let Windows to detect your modem, Windows would scan your system's COM ports and install "Standard Modem" driver for it. Change the Standard Modem driver to your factory-provided driver by directing Windows to Browse to your CD drive that contains the Modem Driver CD. Follow the instructions on screen to finish installing modem driver.
Q: How do I install my new PCI/PnP modem?
Follow the procedures described in How Do I Install My ISA/non-PnP Modem. First, check your system's configuration. Second, make sure there is no device conflict. Generally, PCI/PnP devices don't have jumpers and it will automatically choose its COM and IRQ resources. The only way to change these resources is by relocated its slot or reconfigure its PnP status in the CMOS setup under PnP/PCI Configuration. Next, Windows 9x would ask for the drivers of any newly found hardware, which includes a PCI Communication Device, a Numeric Numerator, the modem, and a wave device for the voice part of your modem if your modem is a Voice Modem. Direct Windows to browse the location of your modem's driver. Follow the instructions on screen to finish installing the modem. Finally, you may want to check your modem by following the instructions on How do I check my modem in this help page.
Q: How do I check my modem?
Every modem has a Communication port and a Hardware Interrupt Request IRQ number assigned in a computer system. There are total of four COM ports and each has an IRQ number and a memory range assigned to it. COM1 and COM 2 ports are built-in on the M/B; therefore, they are physical COM ports. COM 1 uses an IRQ of 4 and a memory address of 03F8. COM 2 is assigned to IRQ 3 and a memory address of 02F8. COM 3 is on IRQ of 4 and an address of 03E8. COM 4 is taking IRQ 3 and a memory range begins with 02E8.
Any device has to be detected physically by the system during boot-up/POST. After POST, the system reports its findings in the System Configuration Report; generally, it is the third page flashed by every time when you turn on, restart, or reset the system before the operating software such Windows is being loaded. ISA/non-PnP modem would appeared in the System Configuration report's Serial Port using a COM port address. PCI/PnP would showed itself under System Configuration's PCI Device Listing as Simple Communication.
To check on COM ports properties in Windows 9x by going to the Control Panel, select an icon called System, choose the Device Manager page where it displays a list of all the drivers loaded for your Windows, expand the COM & LPT port branch, and select the COM port that you want to look at.
If Windows reports Cannot Open COM Port in any of these tests. The message means: 1) your modem is not assigned correctly with a COM port, 2) Another Communication program is using the modem, 3) the communication program that you are trying to use is not configure correctly to work your modem, or 4)this modem could be faulty. Please contact your system or modem vendor for help.
Q: How come my 56K modem only connects at speeds lower than 33.6?
To simply put it, this situation could be caused by the difference in protocols between your modem and your ISP's host modem and/or your telephone line's noise level.
Most low connection speeds are due to your telephone line. This situation becomes apparent, especially, out side of the urban areas. The signal gets lost from long distance, older telephone lines that can only carried 19.2 kbps, and thunder storms. In anyway, modems would connect at a lower speed, long transmitting time to ensure good data transfer. If your system has a fax, answer machine, or anything routed through your modem, please disconnect it and try again. If it is possible, take the modem to a different location to determine whether it is your telephone line or your ISP that is the culprit. There are cases where telephone lines in the same company, from the same telephone switch box, that has different noise levels.
The V.90 Protocol has not been finalized yet. Modem chip manufacturers are still changing or updating their hardware design, drivers and protocols. Your new modem may have the latest driver and protocol, but your ISP may not have the latest overhaul and vice versa. In this case, try other ISPs to see whether this is the situation.
If your old k56flex or X2 modem worked fine before your ISP changed/updated their equipment to V.90, you may need to update your modem's protocol from our Modem's V.90 Upgrade page. If your ISP changed to brand new V.90 equipment, your modem needs to be updated to V.90. If your ISP updated their current equipment to k56flex/V90 or X2/V90, that means your V.90 is not fully compatible with their new V.90. Your modem's k56flex or X2 protocol should still work with the older k56flex or X2 protocol of your ISP's current equipment. In this case, do not update to V.90. Or, if your modem has V.90 already, disable your modem's V.90 using the modem command to disable the V.90 in your modem's manual.
Finally, AOL requires their users to select a modem during setup because they have their own set of drivers.. If there is no compatible modem, please try generic Hayes compatibles or generic HCF modems if your modem is a PCI based.
Q: Why my modem works, but it would disconnect sometimes?
This situation could be caused by the following reasons:
1. Your Windows 9x's Internet, Connect setting is set on "Connect only when needed" or your modem has been idle longer than what your system's Internet, Connect setting is set to. Uncheck "Connect only when need" and/or increase idle time in Control Panel, Internet, Connect.
2. Very busy sites and servers would intend to disconnect often.
3. 33.6 modems are designed to disconnect when an income call, call waiting , and/or picking-up of a handset on the same telephone line.
4. 56K modems have a stronger noise filter to filter out most incoming calls and so on... But it will disconnect if noise become excessive. There are times when a 56K modem connects to another modem at high connection speed during the handshake/log-on stage, but then after a period of time on-line, the noise level increases, the two modems are unable to keep up with the high connection. Data and speed/correction markers got lost and the modem disconnects before the two modems can fall back. Try decrease modem speed, disable V.90, disable k56flex/X2, and/or different telephone line.
Q: How come when I tried to flash my modem to the latest V.90, the program returns an error?
You may have downloaded the wrong V.90 update. The correct V.90 update needs to match the correct modem. All modems are referred by their model number. And model number can be found on the back of the modem card or using our modem ID program..
ISA modems are hardware modems that can be set to specific COM ports and IRQ number by jumpers. Their protocol are stored in an on-board EEPROM chip that needs to be flashed. Make sure the modem is set to COM 2 IRQ 3 and the DOS flash program is run from "Save mode DOS prompt".
PCI modems are partly software meaning that their protocol and driver are required to be installed/loaded into the HDD. There is nothing on the modem card that need to be flashed. Just remove the old driver from Add/Remove Program, restart Windows 9x, and direct Windows to the location of the new driver that you've downloaded and unzipped.
Q: How come my modem works fine, not it will not fax?
Hardware need software to operate them. Your system needs a fax software such as Cheyenne Bitware, Winfax Pro, or Microsoft Faxes to be installed. Amjet modems includes the Cheyenne Bitware on its driver CDROM and your Windows 9x should have Microsoft Faxes installed. [go top]
CPH030 CPH050 CPH060
Q: TViwer reports cannot/failed to load library, why?
Driver for Brooktree BT848 TV capture card is not installed properly. First, check Device Manager under Sound, Video, and Game Controller to see whether it is there or it has conflict with another device. If the BT848 driver is not present, not under Sound, Video, Game Controller, or has a yellow flag next to it, please remove the driver and reinstall it.
The TV capture card's should have taken an unused IRQ number and it should be automatically detected by Windows 9x. When Windows asks for the TV capture card's driver, please browse to the TV capture card's driver CDROM and go to its sub-directory/sub-folder called "English". Then, click on OK to finish installing the TV capture. Do not go to the sub-sub-folder under "English" called "driver". Windows may ask for the driver again, please browse to the same location "English" again. [go top]
Motherboard Bios Y2K Compliant? Announcement from Award:
Announcement
Award BIOS Supports Year 2000 and Beyond Award Software International Inc. is pleased to announce that its BIOS software automatically solves the changeover to the year 2000. All Award BIOSes with the date code July 07, 1995, and beyond can now support all dates to the year 2079.
For Award BIOSes with earlier release dates, the user may either simply re-set the system date manually or use a free utility that will be available from Award at the end of this year.
We will continue our best efforts to provide customers the technical support they need. If we can be of any service or if you have any further questions about this announcement, please do not hesitate to call us.
Thank you very much for your support of Award.
For more information, please visit our Details about the Year 2000 Bios Problems page.
J530BF
Q: No sound under DOS using ESS Solo-1 sound chip?
Enable the PCI Delayed Transaction in your system's CMOS setup under Chipset Features Setup.
Q: How come my Power LED doesn't light up?
If your system is using ATX Power Supply then your Power LED should be ok. If your system is using AT Power Supply then connect the Power LED's negative (-) terminal to PIN 1 and the positive (+) terminal to PIN 5 of the Keylock pins. Or, update the BIOS to version C02 with a date of 5-27-99 or later.
Q: Can my J-530BF or J-530CF support the new AMD K6-3 CPU's 2.4V core voltage?
JP8 1-2(OPEN) 3-4(OPEN) 5-6(SHORT) 7-8(OPEN) 9-10(OPEN)
J530CF
Q: No sound under DOS using ESS Solo-1 sound chip?
Enable the PCI Delayed Transaction in your system's CMOS setup under Chipset Features Setup.
Q: Can my J-530BF or J-530CF support the new AMD K6-3 CPU's 2.4V core voltage?
JP8 VID0(OPEN) VID1(OPEN) VID2(SHORT) VID3(OPEN) VID4(OPEN)
J620BF
Q: No sound under DOS using ESS Solo-1 sound chip?
Enable the PCI Delayed Transaction in your system's CMOS setup under Chipset Features Setup.
Q: How come my Power LED doesn't lite up?
If your system is using ATX Power Supply then your Power LED should be ok. If your system is using AT Power Supply then connect the Power LED's negative (-) terminal to PIN 1 and the positive (+) terminal to PIN 5 of the Keylock pins.
Q: Cannot finish installing Windows 9x using Celeron and PC100 SDRAM?
Please update your system's BIOS Program version to C02 which has a date of 5-2-99 from our Download page.
J720AF
Q: No sound under DOS using ESS Solo-1 sound chip?
Enable the PCI Delayed Transaction in your system's CMOS setup under Chipset Features Setup.
Q: Cannot finish installing Windows 9x using Celeron and PC100 SDRAM?
Please update your system's BIOS Program version to C02 which has a date of 5-2-99 from our Download page.
J720BF
Q: No sound under DOS using ESS Solo-1 sound chip?
Enable the PCI Delayed Transaction in your system's CMOS setup under Chipset Features Setup.
Q: Cannot finish installing Windows 9x using Celeron and PC100 SDRAM?
Please update your system's BIOS Program version to C02 which has a date of 5-2-99 from our Download page.
J-TX98B
Q: Can my M/B support AMD K6-2 3D CPU?
The AMD K6-2 3D CPU requires Super Socket 7 M/B, 66/83/100 MHz Bus Clock Frequency, and a CPU Core Voltage of 2.2V.Frist, make sure your M/B has a CPU Core Voltage of 2.2V. The CPU Core Voltage table printed on the M/B is your best reference. CPU Core Voltage of either 2.1V or any other voltages except 2.2V is not acceptable.
Next, make sure your M/B has the Bus Clock Frequency of 66, 83, and/or 100 Mhz. The AMD K6-2 3D 266 MHz CPU uses a Bus Clock Frequency of 66MHz. And the AMD K6-2 3D 350, 400, and 450 requires a Bus Clock Frequency of 100 MHz. But, the AMD K6-2 3D 300 has variants of 66 or 100 MHz. Also, the AMD K6-2 3D 333 and 366 has variants of 66 or 83 MHz bus. Please contact AMD and/or your CPU vendor for CPU specifications.
Finally, for example, if your M/B has 2.2V CPU Core Voltage but doesn't have the required Bus Clock Frequency of 83/100 MHz, such as our J-TX98B, and you want to use the AMD K6-2 3D 300 CPUon it, then run these CPUs at multiplier of 66 MHz Bus.
J542B/BS
Q: Can my M/B support AMD K6-2 3D CPU?
The AMD K6-2 3D CPU requires Super Socket 7 M/B, 66/83/100 MHz Bus Clock Frequency, and a CPU Core Voltage of 2.2V.
Frist, make sure your M/B has a CPU Core Voltage of 2.2V. The CPU Core Voltage table printed on the M/B is your best reference. CPU Core Voltage of either 2.1V or any other voltages except 2.2V is not acceptable.
Next, make sure your M/B has the Bus Clock Frequency of 66, 83, and/or 100 Mhz. The AMD K6-2 3D 266 MHz CPU uses a Bus Clock Frequency of 66MHz. And the AMD K6-2 3D 350, 400, and 450 requires a Bus Clock Frequency of 100 MHz. But, the AMD K6-2 3D 300 has variants of 66 or 100 MHz. Also, the AMD K6-2 3D 333 and 366 has variants of 66 or 83 MHz bus. Please contact AMD and/or your CPU vendor for CPU specifications.
Finally, for example, if your M/B has 2.2V CPU Core Voltage but doesn't have the required Bus Clock Frequency of 83/100 MHz, such as our J-TX98B, and you want to use the AMD K6-2 3D 300 CPUon it, then run these CPUs at multiplier of 66 MHz Bus.
Q: Can my M/B support AMD K6-3 3D CPU?
The AMD K6-3 3D CPU requires Super Socket 7M/B, 100MHz Bus Clock Frequency, and a CPU Core Voltage of 2.4V.
Make sure your M/B has a CPU Core Voltage of 2.4Vand 100 MHz Bus . The CPU Core Voltage table printed on the M/B is your best reference. CPU Core Voltage of any other voltages except 2.4V is not acceptable. [go top] |
