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PRODUCT SUPPORT: http://support.lucasarts.com
| Mailing Address
LucasArts
Attention: Product Support
P.O. Box 10307
San Rafael, CA 94912
Yoda's Help Desk
Yoda's Help Desk, LucasArts' Interactive Knowledge Base, is an application that provides online, interactive Technical Support 24 hours a day, 7 days a week. If Yoda is unable to provide you with a solution to your problem, you will be given the option to submit an e-mail message to an online representative. Visit Yoda's Help Desk here.
Technical Support Hotline
| Voice: | | (415) 507-4545 (toll line) | | Fax: | | (415) 507-0300 |
Patches & Demos: ftp://ftp.lucasarts.com
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COMPANY STORE: http://store.lucasarts.com
| Mailing Address
LucasArts Company Store
P.O. Box 14797
Fremont, CA 94539
| Email: | | (Note: email for store order-related inquiries only) | | Voice: | | (888) LEC-GAMES | | Fax: | | (925) 686-1042 | |
DISTRIBUTOR / RESELLER INFORMATION:
| Mailing Address
LucasArts
Attention: Dealer Support
P.O. Box 10307
San Rafael, CA 94912
| | Q: How does my business establish a direct account with LucasArts so that we may purchase products for resale?
A: Please contact authorized Software Distributors or Video Game Distributors for resale inquiries.
Q: How can I find information about upcoming products from LucasArts?
A: Bookmark the LucasArts.com site and visit often for the most current game release news.
Q: Are the employees of the retail stores that carry LucasArts products entitled to "Not for Resale" product samples?
A: The Employee Purchase program was developed by LucasArts as a way for store employees to purchase our games at a discounted price. To be eligible, employees need to mail back the Employee Purchase Form with a business card or a copy of a pay check stub. You may purchase one copy per title. At this time, "Not for Resale" copies of our products are not available. |
FEEDBACK ON OUR WEBSITE:
This e-mail address is for comments and technical issues regarding the LucasArts website ONLY. If you have a technical question about our games, see the Product Support info above or click here to go to our support website. Information regarding upcoming games or demos will be posted on the site once officially announced.
(Note: Before sending email, please read these commonly asked questions regarding unsolicited submissions.)
| Q: What exactly is an "unsolicited submission?"
A: An unsolicited submission is defined as the unrequested tendering of materials or ideas to LucasArts for consideration.
Q: What are some examples of unsolicited submissions? Drawings and models of ships, vehicles, buildings, environments or characters for inclusion in a Star Wars game. A script for a sequel to a LucasArts game. A computer game you programmed.
Q: Is it possible to sign a waiver?
A: No. Unfortunately there are no "correct channels" through which you may submit an idea to LucasArts. For legal reasons we cannot solicit game ideas from outside the company and therefore do not accept unsolicited material which is sent to us.
Q: What will happen if I forward my ideas and material?
A: We request that you do not forward any materials to LucasArts. Any submissions will be returned to you unread and unviewed.
We hope you understand our need to consistently apply this policy.
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Thank you. | | |
