| Try our list of most Frequently Asked Questions. If you do not find what you are looking for, please contact Customer Service. FAQ How do I gain access to this site? Where can I find my subscription account number? How do I subscribe to the newspaper? How do I renew my newspaper subscription? What do I get with a subscription? How do I order a gift subscription? What is the difference in content between Army Times, the newspaper, and ArmyTimes.com? Can I purchase just online access? What is the cost to subscribe? When will my account be activated? How can I tell if my subscription is paid in full (Paid up)? How do I temporarily stop my subscription? I forgot my password/user ID. I can no longer access this site. Can I share my user name/password with third parties? How do I change my user name/password , or email address? Where do I change my address information? What are the terms and conditions of service? How do I search the archives? How far back can I search the archives? How do I pay for my subscription? What has become of Military City On line? How do I cancel? How do I gain access to this site? To gain access to this site, click "Log on". From there you will be given the prompts necessary to gain access. If you currently are a subscriber to one of the weekly newspapers, Army Times, Air Force Times, Navy Times or Marine Corps Times you are eligible for full access to the site including all premium areas. If you have not yet registered, click "Register". If you are a subscriber and have previously registered, click "Log on". back to the top Where can I find my subscription account number? Your subscription Account number is located on the mailing label of your Army Times. The label can be found at the bottom of the front cover. The subscription account is the first nine digits between the two # signs above your name. A sample subscription account number is in red below.
back to the top How do I subscribe to Army Times? Click on "Subscribe". back to the top How do I renew my newspaper subscription? Click on "Renew". back to the top What do I get with a subscription? As a subscriber, you get complete access to the entire ArmyTimes.com website, plus a subscription to the highly regarded weekly newspaper, Army Times. back to the top How do I order a gift subscription? Click on "Gift Subscription". back to the top What is the difference in content between Army Times, the newspaper and ArmyTimes.com? These two information products are designed to complement each other. The weekly newspaper provides in-depth analysis of the important Army issues, while ArmyTimes.com provides breaking news, community information, a chat room, information on recreation and much more. back to the top Can I purchase just online access? No. Total online access is only part of the news and information package provided by Army Times. The newspaper and online content provide an integrated comprehensive information package for military professionals. You may however "Register" for limited online access at no charge. back to the top What is the cost to subscribe? The cost of a one year (52 week) subscription to Army Times, which includes total access to ArmyTimes.com for one year is: $52.00. Please note: We accept all major credit cards (Visa, MasterCard, Discover, American Express). If you are interested, click on "Subscribe". back to the top When will my account be activated? As soon as the subscription information is entered, your account will be activated. If you are changing your address or ordering a new subscription, it will take two to three weeks to get see the change to your mailed copy. back to the top How can I tell if my subscription is paid in full (Paid up)? Click on "View Account". back to the top How do I temporarily stop my subscription? Click on "Temporary Stop". back to the top I forgot my password/user ID. Click "Forgot your Password", and enter your email address. We will email your new ID and Password back to you in about 30 minutes. back to the top I can no longer access this site. If you are a subscriber, your subscription may have ended. Click on " View Account" and check your expiration date. To renew your subscription, click " Renew". If your subscription was paid with a credit card, there may have been a problem. Please go to the "Customer Service" page. For the most efficient service, have your account number available. back to the top Can I share my user name/password with third parties? No. The user name and password may be used only by the subscriber and may not be shared. back to the top How do I change my user name/password, or email? Click on "Edit Profile". back to the top Where do I change my address information? Click on "Change of Address" back to the top What are the terms and conditions of service? Click on "Terms & Conditions". back to the top How do I search the archives? The archives can be searched by the publication date (xx-xx-xx), by topic, or by headline. back to the top How far back can I search the archives? You will be able to retrieve articles as far back as 1994. back to the top How do I pay for my subscription? If you need to pay for a subscription you ordered you may pay over the internet using a credit card by clicking on "Payment Form". Or you may send your check or money order to Customer Service, Army Times Publishing Co., 6883 Commercial Drive, Springfield, VA, 22159. back to the top What happened to Military City On line? The old site Military City has been rejuvenated under the banner of one of the newspapers to be more branch specific. Now even more information is contained under the masthead of each paper when you visit Army Times.com, Air Force Times.com, Navy Times.com, or Marine Corps Times.com. back to the top How do I cancel? Email "Customer Service" back to the top |