  | Where can I get information on Honda personal watercraft? |
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| How can I get an Owner’s Manual? |
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| How can I purchase a Service Manual? |
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| How can I purchase Parts Catalogs? |
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| How can I purchase maintenance and/or repair parts for my Honda outboard? |
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| How can I find an authorized servicing Honda Marine dealer? |
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| How can I obtain a brochure? |
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| How can I contact Honda Marine Customer Relations? |
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| What should I do if I didn’t receive all the parts and accessories when I purchased my Honda outboard? |
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| Can I use synthetic oil in my Honda outboard? |
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| How long is my warranty? |
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| Where can I get warranty repairs? |
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| How do I transfer the warranty from the first owner? |
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| What should I do if I’m having problems with my Honda outboard? |
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| How can I get service in Canada? |
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| Where can I get my Honda outboard serviced if I am not in the United States? |
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| How can I become a Honda Marine Dealer? |
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| What Fuel Should I Use In My Honda? |
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| Where can I get information on Honda personal watercraft? |
| Call Honda Motorcycle Customer Service at 310-532-9811. Their hours are 6:30am to 5:00pm PST. |
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| How can I get an Owner’s Manual? |
| Please click the link below to find out more about how to get Owner’s Manuals from your local Honda Marine Dealer, .PDF website download or from HELMINC.com.
Owner's Manuals |
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| How can I purchase a Service Manual? |
| You can order and purchase a Service Manual through any authorized Honda Marine Dealer or through HELMINC.com. Please click either of the links below get more information.
Dealer Locator | Helm Inc. |
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| How can I purchase Parts Catalogs? |
| You can order Parts Catalogs through any authorized Honda Marine Dealer. If your local dealer is unable to assist you, following are two dealers that are specialized in providing Honda Marine publications:
HARRISON EQUIPMENT
2054 H. Twin Oaks Rd.
San Marcos, CA. 92069
(800) 752-5883 | KEY DEALERS SUPPLY
4212 Summit Ave.
Greensboro, NC. 27405
(800) 827-3003 |
Click the link below to find your local authorized Honda Marine dealer.
Dealer Locator |
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| How can I purchase maintenance and/or repair parts for my Honda outboard? |
| You can order parts through any authorized Servicing Honda Marine Dealer. |
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| How can I find an authorized servicing Honda Marine dealer? |
| Visit our Honda Marine Dealer Locator. |
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| How can I obtain a brochure? |
| Visit our Order Brochure page. |
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| How can I contact Honda Marine Customer Relations? |
| Hours of Operation: 8:30 – 6pm EST
Phone #: 770-497-6400
Address:
Honda Power Equipment
Attn: Customer Relations
4900 Marconi Drive
Alpharetta, GA 30005-8847
Information we need when you contact our Customer Relations Office:
- Your name and address
- Owner’s name and address if different from above
- Full Model Name and serial number (See your Owner’s Manual for serial number location)
- Date of Purchase
- Selling Dealer
- Description of problem
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| What should I do if I didn’t receive all the parts and accessories when I purchased my Honda outboard? |
| If you purchased a new piece of equipment and are missing parts or manuals, you need to contact your selling dealer.
Used, pre-owned or reconditioned products are sold as is. Any damaged or missing parts are the responsibility of the buyer or the retailer, not American Honda Motor Co.
If you have further questions you may contact our Customer Relations office at 770-497-6400. |
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| Can I use synthetic oil in my Honda outboard? |
| "Honda engines are developed, tested and certified with petroleum based motor oils as a lubricant. Any motor oil used in our engines must meet all oil requirements as stated in the owners manual to include the recommended oil change intervals." |
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| How long is my warranty? |
| Contact your selling dealer or Honda Marine Customer Relations at 770-497-6400.
Warranty |
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| Where can I get warranty repairs? |
| You may take your Honda product to any authorized Honda Marine Servicing Dealer in the United States that carries your particular product line for warranty repairs. When taking your product in for warranty service, you must provide proof of purchase.
NOTE: To qualify for warranty, the product must be purchased in the United States, Puerto Rico or the U.S. Virgin Islands* and the product must be an American model. If your outboard was purchased outside of these countries (including Canada) you must take your motor back to the country where it was purchased for warranty consideration. |
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| How do I transfer the warranty from the first owner? |
| Send a letter to the following address and include the information listed below:
Honda Power Equipment
Attn: Customer Service / Product Registration 4900
Marconi Drive Alpharetta, GA 30005-8847 - Complete model and serial number information
- Original date of purchase
- Date of ownership transfer
- Previous owner’s name, address and phone number
- New owner’s name, address and phone number
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| What should I do if I’m having problems with my Honda outboard? |
| Take your outboard to your local Honda Marine Servicing Dealer for inspection and repair. |
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| How can I get service in Canada? |
| If you are calling from Canada or need information or assistance in Canada, please contact Honda of Canada Customer Relations:
Honda Canada
715 Scarborough
Ontario M1B 2K8 CANADA
Toll-Free – 1-888-9HONDA (1-888-946-6329)
Toronto area only – (416) 299-3400
www.honda.ca |
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| Where can I get my Honda outboard serviced if I am not in the United States? |
| American Honda only distributes and supports products sold in the United States, Puerto Rico and the U.S. Virgin Islands and dealers in the same areas. If you need to find a dealership outside of the United States for service, click on the link below which will take you to Honda’s worldwide website at www.world.honda.com |
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| How can I become a Honda Marine Dealer? |
| If you are interested in becoming an authorized sales and service dealer for Honda Marine products, call 1-678-339-2606 during normal business hours (M - F, 9am - 5pm EST). |
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| What Fuel Should I Use In My Honda? |
| Honda engines are designed and certified to run on regular unleaded gasoline.
Gasoline is allowed, by regulation, to contain a variety of additives. The same regulation limits how much of some additives, such as alcohol, can be included in the fuel and still allow it to be sold as gasoline. If you look in a Honda product owner’s manual, you will see that a maximum of 10% ethanol is allowed in gasoline (other oxygenates are also listed). Honda engines are designed for good performance and efficient operation using gasoline containing from 0 to 10% ethanol.
E85, a mixture of 85% ethanol and 15% gasoline, has been in the news recently. E85 is an alternative fuel; it is not gasoline. Honda engines are not designed or certified to run on E85 or any other alternative fuel.
Always refer to the owner’s manual for your Honda to get a list of recommended fuel and the current approved additives. |
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