FAQs

Content areas

• Our brands
• Our company
• Environment
• Society
• Investor centre

Our brands 

Where can I get more information about Unilever products in my own country?

The Our brands section contains information on many of our leading brands which are sold around the world, but for specific information on the products available in your country, please select your preferred Unilever website from the menu on the right hand side. To email one of our brand carelines directly please see the 'Can't find it' page. Alternatively you can check what ingredients are in our European home and personal care products by visiting the What's in our products section of this website.

I suffer from various allergies. How do I know if your products are suitable for me?

The formulation of our brands varies from country to country, so you need to contact the local careline in the country you live in. Please select your preferred Unilever website from the menu on the right hand side.  

Could you supply me with a list of products that are free from dairy ingredients? 

The formulation of our brands varies from country to country, so you need to contact the local careline in the country you live in. Please select your preferred Unilever country website from the menu on the right hand side. To email one of our brand carelines directly please see the 'Can't find it' page.

I would like to complain about one of your products – what is the procedure?

We are sorry to hear that you appear to be experiencing problems with one of our products. You can contact our careline – you will find the details on the product packaging. Alternatively, you can send your complaint to us via the Contact us section of this site, and we will get back to you as soon as we can. 

Could you send me samples or coupons for your products?

Please contact your local Unilever website to see if free samples or coupons are being distributed. You can select your preferred Unilever website from the menu on the right hand side. Home, cooking and other magazines often have money-off coupons (so do newspaper circulars), so you could check them out too.

Could you add me to your mailing list to hear about any special deals or promotions you are offering?

Please contact your local Unilever website to check whether there are any special deals or promotions available in your country. To go to your local Unilever website, please select your chosen country from the menu on the right.

Our company

Can you give me the contact details for your office in my country?

Contact details for your nearest Unilever office can be found in the News & media section of this website.

Which accounting firm is the auditor of Unilever?

PricewaterhouseCoopers Accountants N.V. is currently the auditor of Unilever N.V. and PricewaterhouseCoopers LLP the auditor of Unilever PLC.

Do you have a Unilever supplier programme?

For more information about Unilever supplier programmes, please contact your local Unilever website. Please select your preferred Unilever website from the menu on the right hand side.

I wish to suggest a business proposal to you. How do I go about it? 

Please put your proposal in writing and send it to your local Unilever office. The contact details can be found in the News & media section of our website.

I am interested in finding out more about the history of Unilever. How did the Company begin?

Unilever has a rich and colourful history spanning more than 70 years. Unilever was formed in 1930 when the Dutch margarine company, Margarine Unie, merged with British soapmaker Lever Brothers. Both companies were competing for the same raw materials, both were involved in the large-scale marketing of household products and both used similar distribution channels. Between them they had operations in over 40 countries. Margarine Unie grew through mergers with other margarine companies in the 1920s. Lever Brothers was founded in 1885 by William Hesketh Lever. Lever established soap factories around the world. In 1917, he began to diversify into foods, acquiring fish, ice cream and canned foods businesses.

You can find out more in our history section.

Can you please send me regular updates?

Alternatively, visit your local Unilever website and sign up to receive local news. Please choose your country from the Unilever websites menu on the right.

How do I get in touch with local brand companies to discuss sponsorship opportunities?

Please put your proposal in writing and send it to your local Unilever office. Please select your preferred Unilever website from the menu on the right hand side to find out the local Unilever contact details.

Can you tell me how to apply for a job at Unilever?

Information about career opportunities offered by Unilever can be found in the Careers section of this website. 

Would Unilever be interested in selling products direct to consumers?

Please contact your local Unilever office to inquire about this. You can visit your local Unilever website by selecting the country of your choice from the menu on the right. 

Environment 

Can I have a hard copy of the Environment report?

Unilever no longer publishes a separate Environmental report. Copies of the 2000 - 2004 reports can be downloaded from the Publications section of this website. In May 2006, Unilever published its first combined environmental and social report. This report, which presents an overview of our company's impact on society and the environment, together with a summary of our performance in 2005, has been published online on our website, within the Environment & society section. 

How can I apply for funding for a small environment project?

To find out more about funding for environment projects, please visit your local Unilever website by selecting your chosen country from the menu on the right.

Does Unilever test any of its products on animals?

The short answer is: we are committed to the elimination of animal testing for our business. This is our policy on animal testing and it is applied in all of our companies around the world. For over 20 years it has been our policy to reduce, refine and replace animal testing by substituting alternative methods. The vast majority of Unilever products have in the past reached the consumer without any testing of any material on animals and will continue to do so in the future.

More information on Unilever's views on animal testing can be found within the Environment & society section of this site.

How much effort does Unilever put into environmental initiatives?

We take environmental issues very seriously and we are committed to improving and maintaining the integrity of the environment and the communities in every country in which we operate around the world. As a multi-local multinational, we aim to play our part in addressing global environmental and social concerns through our own actions, and working in partnership with stakeholders at local, national and international levels. For more information on Unilever's social and environmental activities, please visit the Environment & society section of this site.

Society

I am doing a project on health & nutrition. Do you have any literature on the subject?

Information on this topic can be found in the Nutrition, hygiene and personal care section, which set outs our concerns for health and our continuing efforts to improve nutritional value of our products. 

How do I apply for sponsorship funding?

You need to apply at the level of your local Unilever company. Please contact your local Unilever website by selecting your chosen country from the menu on the right of this page.

Would you be willing to make a donation of your products to our charitable organisation?

Any donations are made by our local companies. Please contact your local Unilever website by selecting your chosen country from the drop-down menu on the right of this page.

Can you send me a hard copy of your latest Corporate Social Responsibility report?

Unilever published its first combined environmental and social report in May 2006. We have been reporting on our social performance since 2001, and on our environmental performance since 1996. Our latest combined 2005 report and previous printed reports, together with other publications covering environmental, social and sustainability initiatives, can be viewed and downloaded from the Environment & society section of this website.

Investor centre

How do I advise you of my change of address?

If you are a PLC shareholder, please send your current address, your new address and your share details to the address:

Computershare Investor Services PLC
Registrars for Unilever PLC
The Pavilions
Bridgwater Road
Bristol BS99 7NH
Telephone 0870 600 3977
Telefax 0870 703 6119

For all other change of addresses, please see the Shareholder Information section of this website for further details.

I would like to have information on purchasing shares. How & where do I buy them?

Please see the Shareholder information section for further information on the purchase of shares.

Can you tell me what Unilever's dividend payment will be this year?

The dividend payment schedule can be viewed in the Investor centre section of this website.

Who could advise me on the value of my shares?

The latest Unilever share price information is available from the Investor centre section of this website.

Can you send me a hard copy of your Annual report & accounts?

The 2005 Unilever Annual report is available to view and print from the Annual report & accounts page of the Investor centre section. Hard copies of this report can also be ordered from this page.

Is the Annual report & accounts available in different languages?

Yes, it is available in two languages. The 2005 Unilever Annual Report is available in both English and Dutch, and can be viewed and printed from the Annual Report and Accounts page of the Investor Centre section. Hard copies of this report can also be ordered from this page.

Can you add me to your mailing list?

To receive news updates, please subscribe to our news service. If you would like to receive local news, please visit your local Unilever website by selecting your chosen country from the menu on the right hand side of this page.

Can you explain the differences between Unilever shares in the UK & the US?

An American Depositary Receipt or ADR is a negotiable instrument that represents ownership in securities of a non-US company. It is a mechanism that facilitates US trading of non-US securities. ADRs provide US investors with a convenient way to invest in overseas securities. ADRs are issued by a depositary bank and are traded in the same manner as shares in US companies on the New York Stock Exchange (NYSE), the American Stock Exchange (AMEX), Nasdaq and the over-the-counter (OTC) market.

Can you explain the difference between Unilever shares in the Netherlands & the US?

A NV NY shareholder is a shareholder in Unilever NV. There is no difference between a NV NY share and a NV ordinary share other than that the NY shares are listed on the New York Stock Exchange and NV ordinary shares (in bearer form or certificate) are listed on the stock exchange in Amsterdam and the dividends on the NY shares are paid in USD.