 | | Our plants consistently meet the highest standards in the industry. In addition to our ISO 9001 Certification, Church & Dwight continually gets "Superior" ratings by American Institute of Baking. We have been a recipient of the prestigious America's Corporate Conscience Award from the Council on Economic Priorities, and have received Special Merit Recognition for Environmental Achievement from the National Environmental Awards Council. Customers can be confident that that doing business with Church & Dwight means they are dealing with a company that consistently meets the most stringent standards for quality in the industry. | | | | Responsible Care® | | |  |  | The Specialty Products Division is committed to guiding the principles of Responsible Care®.
Click to view a copy of the Responsible Care® Policy | | | | | Quality Assurance | | | | The term "Quality" - when applied to the level of excellence or goodness that a particular product is intended to possess - is defined, technically, as "Quality of Design." Quality of Design is established early (through the mutual efforts of both the customer and Church & Dwight). Quality of Conformance, however, is a continuing process. This kind of Quality is the objective of the Church & Dwight Quality Plan. "Quality of Conformance" describes the extent to which the product conforms to the design. Services too may be judged for Quality of Conformance by asking the question, "How closely does performance match the promise that was made." | | | | What Our Quality Process Means to You | | | | In both our planning and our operations, we are organized to provide Quality based on your needs. Research & Development/Engineering
Plans and develops new products, new packaging, new processes, and new facilities.
Ensures that governmental and safety regulations are met.
Investigates the potential for customized products to meet your specific needs. Operations Tracks and confirms the quality of conformance to specifications for products, processes, and raw materials.
Reduces variability of processes through statistical methods. Furnishes certificates of analysis on appropriate products to verify our conformance to specific requirements. Service A technical Hotline is provided via R&D (1-877-4-Bicarb) for product support. And a guarantee for the shipment, storage and supply of product where you need it, on time, with specialized labeling, handling and packaging conveniences. You The most important element in our Quality Process is you - the conscientious customer. We've put Quality in our company, in our products, and in our service. We urge you to take the time to let us know how well we are meeting your needs. Practical, profitable products and responsive, timely service that meet our customers' needs have formed the basis of our 150 year commitment to Quality. This commitment is actively working today towards even better products and services for tomorrow.
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