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US Based - Last revised October 24, 2006
Advanced Micro Devices Privacy Overview
Advanced Micro Devices (AMD) is committed to respecting your privacy. In general, you can visit amd.com without revealing any information about yourself. AMD and its analytic vendors do collect information regarding visitors to our Web site, such as domain name, number of visits,and average time spent to measure use and improve the content of our site. We analyze this data for trends and statistics to help us provide you with better service. Our Web site may provide links to third party sites. Since we do not control those Web sites, we encourage you to review the privacy policies of these third party sites. AMD is not responsible for the privacy practices or content of third party web sites.
Personal Information
There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, participate in certain promotions, conduct a survey or allow you to access specific information. If you sign up for an AMD electronic newsletter or e-mail list, each message will include instructions on how to "unsubscribe" from that list. We respect your right to choose whether to give us personal information or "opt out" if you do not wish to disclose personal information. We do our best to maintain the accuracy of any personal information you do supply to us.
Disclosure of Information
We may transfer or otherwise disclose information we collect from site visitors to employees and independent contractors of AMD, analytic vendors, and other service providers and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for AMD. We will also transfer or otherwise disclose information we collect from site visitors in response to judicial process, and, as permitted under applicable provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety. Except as noted above, information we collect from site visitors will not be shared with individuals or other companies unrelated to, or that do not perform a business, professional or technical function for, AMD.
Security and Quality
AMD is committed to taking reasonable steps to protect the individual identifying information that you provide. You can help AMD update and maintain the accuracy of any personal information you supply by notifying AMD of any changes to your address, title, phone number or e-mail address. In some programs, you may do this online by following the instructions on membership profile pages.
Cookies, Web Beacons & Other Tracking Technologies
AMD uses cookies to allow us to understand what areas of our Web site are of interest to you so we can better serve and provide you with tailored information from our Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. These cookies do not track individual information, but rather record Web site traffic anonymously. AMD may also use cookies when you register for one of our web programs or extranets. In this case, a cookie will store useful information, including your personal information, which enables our Web site to remember you when you return to visit, but only AMD Web sites can read that information.
Some AMD Web sites may also use â??Web beaconâ?? technologies. When a visitor accesses pages on the AMD Web site with a Web beacon, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These Web beacons work in conjunction with cookies to let us know what portions of our site are of interest to our visitors and to help us provide you with tailored information from our web site.
If you turn off cookies, Web beacon technologies will still detect anonymous visits, but the notices they generate cannot be associated with other anonymous information or personally-identifiable information and are disregarded.
Oversight or Questions
AMD welcomes comments and questions on this policy. As stated above, we are dedicated to protecting your privacy and will make every reasonable effort to keep your information secure. Due to the rapidly evolving changes on the Internet, we may update this policy. All revisions will be posted to this site. Comments and questions regarding our policy should be directed to privacy.policy@amd.com.
Canada Based â?? Last reviewed October 24, 2005
We take your privacy seriously. We are committed to protecting the privacy of personally identifiable information collected about you. It remains our policy and our commitment not to distribute, sell, rent or in any way make available your name, email address or other personal information to any third party without your prior written consent.
We also recognize that our visitors, and the parents of children visiting our site, need protection of any personally identifying information they choose to share with us. This privacy policy is intended to provide you with the information on how we collect, use and store the information that you provide, so that you can make appropriate choices for sharing information with us. If you have any questions, complaints, or comments regarding our privacy statement or policies, please contact:
Attention: Director, AMD Internet Marketing & Development
AMD
55 Commerce Valley Drive West
Markham, Ontario, L3T 7V9, Canada
Telephone: (905) 882-2600
Fax: (905) 882-6099
E-Mail: privacy@AMD.com
The following sections will cover:
Websites we operate Information we collect from you AMDâ??s use of Personal Information Control of your Personal Information Security of your Personal Information Use of Cookies Web Beacons Spotlight Tags Parental Consent Parental Access Enforcement of this Statement Changes to this Statement
Websites we operate
We currently operate the web sites www.ati.amd.com and www.shopati.com(the â??Sitesâ??). In addition, we own several other domain names that point to the web sites listed above. From time to time we may add new sites that may not be listed above, but will provide a link to this policy.
Information We Collect From You
In order to operate the Sites and provide you with information on products and services that may be of interest to you, we may collect contact information (i.e., information that could be used to contact you, such as full name, postal address, phone number and email address, as well as your computerâ??s unique IP address (if any)), financial information (i.e., passwords, credit card numbers and bank and other financial institution account numbers) and demographic information (e.g., zip code, hometown, gender, purchase history information and age as well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Sites do we knowingly collect contact information or financial information from children under the age of 13.
AMD's Use of Personal Information
AMD will ask for your consent when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, or when purchasing and registering AMD products. Personal information collected by AMD often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.
When you buy and install a new product, we ask you to register your purchase electronically. When you do, we keep this registration information on file (in our secure database) with any information you've already given us on previous visits to our Sites. This is considered your personal information.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited, by contract, from using that information for any other purpose.
AMD will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on AMD or the Sites; (b) protect and defend the rights or property of AMD and its Sites, and, (c) act in urgent circumstances to protect the personal safety of users of the Sites, or the public.
Control of your Personal Information
You may unsubscribe from emails and promotional offers by clicking the unsubscribe link at the bottom of any email sent to you by AMD, or by changing your preference on your AMD Communication Preference Center Profile.
If your email address has changed and you would like to continue to receive the AMD.com newsletter(s), you will need update your profile with your new email address. AMD.com may, if you choose to receive them, send out periodic emails informing you of technical service issues, information about account issues, or news about changes or updates to the site. As long as you maintain an amd.com account, you can choose to opt-in or opt-out of these emails.
Security of your Personal Information
AMD is committed to protecting the security of your personal information. We use a variety of advanced security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on secured computer servers that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
All or most data received through AMDâ??s online product registration form is collected by AMD and is housed with itâ??s out sourced service provider Parature Inc. in the United States of America. All personal information is encrypted during data transfer and stored using a variety of advanced security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Your personal information will never be shared or sold to any third party organization without your express consent. Personal information will only collected, stored and used from persons who are thirteen years of age or older.
A password is required to access your ati.com or your ShopATI.com account. It is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving your amd.com account to protect access to your information from subsequent users.
Use of Cookies
This Web site uses cookies to help you personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to tell the web server that you have returned to a specific page, so that when you visit the site again, the experience will be personalized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you choose to set your computer to accept cookies, you may also choose to be automatically logged into the AMD.com Customer Care portal. Your selection is stored in a cookie.
The AMD.com Customer Care portal also makes use of session cookies (also called a â??transient cookieâ??). Session cookies are stored in temporary memory and erased when you close your web browser. Session cookies do not collect information from your computer. The session cookie is used to present relevant self-help information based on your AMD Customer Care profile (for registered users). We may use cookies to:
Keep count of your return visits to our site or our clients' sites Accumulate and report anonymous, aggregate, statistical information on web site usage Deliver content specific to your interests Save your password so you don't have to re-enter it each time you visit our sites.
Web Beacons
AMD uses HBX and HitBox web analytics services which contain electronic image requests (called a "single-pixel gif" or "web beacon" request). We include web beacons in HTML-formatted newsletters that we send to opt-in subscribers in order to count how many newsletters have been read. Our web beacons do not collect, gather, monitor or share any personal information about our web site visitors, they are just the technique we use to compile our anonymous information about web site usage.
Spotlight Tags
AMD uses third party advertising companies for banner placements who in turn use pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner. These files enable our ad management partner to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie is placed by us and our ad management partner who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy.
Parental Consent
In order for children under 13 years old to participate in online activities that require registration, we require prior written permission from a parent or guardian (opt-in). A parental consent form is available at http://ati.amd.com/companyinfo/legal/consent.html. This form must be signed by the child's parent or guardian and returned to
Attention: AMD Internet Marketing & Development
AMD
55 Commerce Valley Drive West
Markham, Ontario, L3T 7V9, Canada
Telephone: (905) 882-2600
Fax: (905) 882-6099
Once we have obtained parental consent, we only ask the child for information that is reasonably necessary for the child to participate in our online activities.
Parental Access
A parent who has given AMD permission to collect his or her child's information can, at any time, do the following: (1) confirm, correct or have deleted the child's personal information; (2) discontinue further use of the child's information and/or communication with the child; and/or, (3) revoke his or her earlier consent to collect and use the child's information. To update your childâ??s profile please complete the following form http://ati.amd.com/companyinfo/legal/consent_form.html and we will review or update your child's information as appropriate. Please be sure to include in your fax or email the email address your child used to register.
Enforcement of this Statement
If you have questions regarding this Statement, you should first contact privacy@amd.com. In most cases we respond to your inquiries within a 24-hour time period.
Changes to this Statement
ati.com will occasionally update this Privacy Statement. When we do, we will also revise the "last updated" date at the top of the Privacy Statement. For material changes to this Statement, AMD will notify you by placing prominent notice on the Web site. We encourage you to periodically review this Privacy Statement to be informed of how AMD is helping to protect your information.
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