Legal PolicyLegal Statement
Your access to and use of the Site is subject to the following terms and conditions and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Novartis Medical Nutrition are superseded and of no force or effect.
Terms and Conditions
- This Site has been designed to provide general information about Novartis Medical Nutrition and its products and services. The information presented here is not intended to provide nutritional or medical advice or to provide instructions on the use of the products supplied by Novartis Medical Nutrition. Many of the products offered on the Site are Medical Foods. Consult with your Healthcare Professional before using. Any information contained or referenced in the Site is suitable only as an introduction to Novartis Medical Nutrition and its products and services.
- You may download Novartis Medical Nutrition Information solely for non-commercial personal use.
- You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Novartis Medical Nutrition Information you download. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without written permission of Novartis Medical Nutrition. You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Novartis Medical Nutrition. Novartis Medical Nutrition neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Novartis Medical Nutrition.
- With the exception of the foregoing limited authorization, no license to or right in any copyright of Novartis Medical Nutrition or of any other party is granted or conferred to you.
- The Novartis Medical Nutrition Internet sites may contain or reference trademarks, patents, proprietary information, technologies, products, processes or other proprietary rights of Novartis Medical Nutrition and/or other parties. No license to or right in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Novartis Medical Nutrition and/or other parties is granted to or conferred upon you.
- While Novartis Medical Nutrition uses reasonable efforts to include accurate and up to date information in the Site, Novartis Medical Nutrition makes no warranties or representations as to its accuracy. Novartis Medical Nutrition assumes no liability or responsibility for any errors or omissions in the content of the Site. ALL NOVARTIS MEDICAL NUTRITION INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Novartis Medical Nutrition also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
- Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Novartis Medical Nutrition or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Novartis Medical Nutrition is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.
- Novartis Medical Nutrition Information may contain technical inaccuracies or typographical errors. Novartis Medical Nutrition reserves the right to make changes, corrections and/or improvements to Novartis Medical Nutrition Information, and to the products and programs described in such information, at any time without notice.
- Novartis Medical Nutrition Internet sites may contain information on its international products and services, not all of which are available in every location. A reference to a Novartis Medical Nutrition product or service on a Novartis Medical Nutrition Internet site does not imply that such product or service is or will be available in your location.
- This Site may contain links to third party sites. Novartis Medical Nutrition has not reviewed any or all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. Your linking to the Site, off-site pages or other sites is at your own risk and without the permission of Novartis Medical Nutrition.
- Although Novartis Medical Nutrition may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Novartis Medical Nutrition is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Novartis Medical Nutrition will fully cooperate with any law enforcement authorities or court order requesting or directing Novartis Medical Nutrition to disclose the identity of anyone posting any such information or materials.
- Novartis Medical Nutrition may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
Privacy Policy
Your Personal Information
Novartis Medical Nutrition will not collect any personally identifiable information about you except when you specifically and knowingly provide such information. Your personally identifiable information is not stored in any database and is encrypted to prevent others outside of Novartis Medical Nutrition from viewing your information.
We do not share email addresses with other companies but use them only for communications from Novartis Medical Nutrition.
Security
When you provide Novartis Medical Nutrition with information that allows us to communicate with your quickly, such as on our Contact Us pages, your information is secure. We do not store your information outside of our email systems. We use state-of-the-art encryption technology that protects the transmission of your personal information. This makes it virtually impossible for your information to be stolen or intercepted while being transferred to Novartis Medical Nutrition and/or its partners. And, of course, we will not sell or disclose your personal information to others.
Cookies
At times, we use a feature of your Web browser to send your computer a "cookie," a small data file that is stored on your hard drive. We do not and cannot use cookies to retrieve personal information from your computer. We use cookies to enhance your experience at Novartis Medical Nutrition, and to automatically provide you with personalized features and functions. We use this information for internal use only and do not share it with others.
Your Consent
By using our Web site, you consent to our legal policy.
Your Questions and Comments
Feel free to contact us any time and we'll answer any additional questions you may have. Our toll-free phone number is 1-800-333-3785, option 3. Our mailing address is Novartis Medical Nutrition, Consumer and Product Support, 445 State Street, Fremont, MI 49412.
Information for Nonâ??U.S. Internet Users
All Novartis Medical Nutrition products, materials and information appearing on this site are intended for U.S. customers. For relevant information about the products in another country, please see the specific website for that country. The specific Novartis Medical Nutrition products shown on this website may not be available for distribution or sale outside the U.S.
The names of Novartis Medical Nutrition products shown on this site are trademarks of Novartis Medical Nutrition (or of a licensor where stated), many of which are registered in the U.S. and in various other countries.