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The military readiness of today?s U.S. Army relies on the training and development of its soldiers. With support from CSC?s Training Center of Excellence (TCE), the U.S. Army is revamping its training strategy to improve the way soldiers ? from privates to senior leaders ? learn and perform vital tasks.
?We are in the process of creating some courseware that is unlike anything the Army or anyone else has,? says Mike Faughnan, acting chief of the Training, Development and Staff Management Division of the U.S. Army?s Training, Development and Delivery Directorate, U.S. Army Training and Doctrine Command (TRADOC). ?It will improve the readiness of the Army, provide better training of soldiers in a more efficient and effective manner, and better conserve resources.?
Moving beyond traditional training
The new courseware is based on human performance improvement (HPI), a leading method of solving workplace problems that focuses not just on learning a specific skill, but on the way people learn skills and perform their jobs. HPI analyzes human functions within an organization, finding and filling gaps in job performance to improve overall business processes. Bob Kukich, senior manager for CSC?s Training Center of Excellence, notes that clients are increasingly interested in HPI solutions, rather than traditional training courses. The center is a leading developer of HPI solutions, with more than 150 professionals supporting government and commercial clients.
?Organizations don?t necessarily want to provide 40 hours of training for training?s sake. It has to be tied to something tangible. A trainee has to be able to accomplish a goal,? Kukich explains. ?More and more, clients are looking for human performance improvements, as opposed to simple ?training.??
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The U.S. Army is no different. Headquartered in Fort Monroe, Virginia, TRADOC is responsible for creating the Army?s training and development policies and programs. TRADOC operates and oversees 33 schools and centers at 16 diverse locations, training more than 450,000 people, most of them U.S. soldiers, as well as other civil service personnel, international soldiers and civilians.
CSC is part of a team, including the University of Southern California (USC), TRADOC and defense contractor Akima, that is responsible for deploying a new HPI-based training methodology throughout the Army. Called Guided Experiential Learning (GEL), it was developed by Dr. Richard Clark in his work with the Army?s Institute for Creative Technology at USC. CSC?s training center is playing a vital role, taking GEL from theory to deployment by developing courseware for TRADOC trainees. This entails analyzing in-scope tasks, interviewing subject matter experts, reviewing Army regulations and procedures, and designing and developing traditional and Web-based courseware.
A better way to teach
Army training runs the gamut from the mundane to the state-of-the-art, from marching and assembling a rifle, to advanced repairs on aircraft and vehicles. TRADOC is also responsible for training and developing the Army?s senior leaders. Until recently, the Army employed a 30-year-old method of training known as the Systems Approach to Training (SAT), which has proven successful. However, it was based on research from the 1960s and 1970s, and TRADOC wanted a new, more modern approach to training.
?New research has shown that there are better ways to teach people things. We know more about brain and cognitive function than we did in the 1970s,? says Faughnan. ?Our new training method is an evolutionary change, incorporating this research.?
The new training methods, which CSC will help roll out across TRADOC through 2007, will help the Army identify and solve performance problems earlier, and provide trainees with more effective learning tools. For example, with previous methods, training a soldier to repair a vehicle engine might have included a lesson in internal combustion mechanics, with details about how engines transfer power through the transmission down to the axels to the drive train. With the GEL courseware, the training will focus more on the task at hand, providing increased opportunities for hands-on instruction.
?With GEL, if we?re trying to teach a soldier how to work on an engine, we?re not going to give him broad theoretical knowledge that we would have led the course with in the old days,? explains Faughnan. ?We?ll explain the task he?s expected to perform, and show him how to do it step by step. Then he?s allowed to do it with guidance from the instructor. This allows the soldier to exercise skills required to perform the task earlier in the training session and more frequently.?
?This truly is the cutting edge of training for the Army,? says Nancy O?Malley, CSC senior program manager for the center, who is leading the effort to develop seven courses for TRADOC that apply the GEL strategy. ?HPI training is going to impact a great deal of the Army?s training in different ways. Focusing on performance improvement will allow the Army to seek and destroy impediments to efficient mission accomplishment.?
The military readiness of today?s U.S. Army relies on the training and development of its soldiers. With support from CSC?s Training Center of Excellence (TCE), the U.S. Army is revamping its training strategy to improve the way soldiers ? from privates to senior leaders ? learn and perform vital tasks.
