FAQ's

What is the difference between a primary vehicle and the rest of my vehicles?

When you tell us which vehicle is your primary vehicle, we'll list it first in your Inventory. Also, when viewing products on Fram.com or Autolite.com that have a "Check Availability for your Vehicle" button, we'll fill in your primary vehicle so you can quickly see what products are available for your that vehicle.

How do I change my primary vehicle?

When you sign up, the first vehicle you create is designated as your primary vehicle. To change your primary vehicle, click on the "My Vehicles" tab at the top of the My Garage application, and then click on the "Inventory" tab. The first vehicle in your list is your primary vehicle. To select a new primary vehicle, select that vehicle from your list, and then click "Edit Vehicle" towards the right. In this screen, select "Yes" under "Set As Primary Vehicle". Your former primary vehicle will automatically lose it's primay vehicle status.

Why does the mileage keep changing on my vehicles?

Every day we update your car's current mileage to keep the information in My Garage up to date. We add 1/30th of your monthly mileage to your current mileage. This is only an estimate, you can always update your total mileage or your monthly mileage yourself if you find that they are inaccurate.

Why didn't I receive an email reminder for my event?