Track Your Order
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Package tracking is available for U.S. orders made online. Tracking is not available for orders made by phone.
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We also offer limited tracking of REI Store Pickup orders.
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You may track your package approximately 48 hours after you place your order. This delay may be longer for orders placed on Fridays or Saturdays.
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Please note that oversized and hazardous items may be shipped separately from the rest of your order.
To locate a package:
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Enter your REI order number (found on the confirmation page of your order, or the order confirmation e-mail or invoice that was sent to you).
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Enter the 5-digit billing address zip code entered for your order.