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The REI GuaranteeREI has been outfitting outdoor adventurers since 1938. And in that time, we've learned a lot about what makes great gear. REI employees continually use all the gear we carry to do the same activities that you do—everything from weekend day hikes to ascents in the Himalayas. We review their comments, and then pass that information on to our buyers and vendors.
Plus, we listen to your feedback. All of it. Bottom line? You can count on everything we offer to be highly functional, priced right and 100% guaranteed. Which means you can't go wrong with gear from REI.
If you're ever dissatisfied with an item, you may return or exchange your REI.com purchases at any REI store or through mail order. |