Why has GM elected to make this change? This move is intended to provide you with an unprecedented level of value, confidence, and protection. As a result, GM is elevating your total vehicle ownership experience with the best, most comprehensive consumer confidence package in the industry.
What does the The GM 100,000-Mile Warranty include? It includes a lot, beginning with: 5 years/100,000-mile powertrain limited warranty**. In addition to our standard bumper-to-bumper limited warranty, for the first time ever, all 2007 GM passenger cars are covered by this exceptional warranty. There are no deductibles for repairs and the warranty is fully transferable at no charge.
Is my Roadside Assistance coverage extended also? What is the coverage? 5 years/100,000 miles of Roadside Assistance**. The Best Coverage in America also provides you with the added assurance of 24/7 Roadside Assistance. This includes Fuel Delivery so you can reach the nearest service station, as well as Lock-Out, Flat Tire, Jump-Start and certain Emergency Towing services.
GM Roadside Service can be reached 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation, and for a nominal charge if the GM vehicle is no longer under warranty. Roadside Service is available only in the United States and Canada.
Emergency Road Service is performed on-site for the following situations:
- Towing Service
- Battery Jump Starting
- Lock Out Assistance
- Fuel Delivery
- Flat Tire Change (covers change only)
What about Courtesy Transportation? Courtesy Transportation is also included for 5-years/100,000 miles** (whichever comes first) on all 2007 passenger cars. Whenever warranty repairs are required, several transportation options and/or reimbursement of certain transportation expenses are available for your convenience at participating dealers/retailers.
What kind of deductible to I have to pay for all this protection? There are no deductibles for covered repairs.
Is my vehicle covered from rust, too? GM vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your GM dealer for terms of this limited warranty.
I purchased a 2007 GM vehicle in March. Is my new vehicle eligible? Yes. If you already purchased a 2007 GM vehicle, your new vehicle is automatically covered under our 100,000-Mile/5-year Powertrain Limited Warranty** at no extra cost. You will receive an updated warranty booklet insert for your glove box literature in the next several weeks.
I have a 2006 GM vehicle with the exact same vehicle/powertrain as the 2007. Why isn’t my vehicle eligible? Unfortunately, the new extended powertrain warranty is available as a new feature on 2007 models only. However, you may want to contact your GM dealer to discuss the many GMPP products that can be tailored to include only the powertrain components.
When will I receive updated documentation to prove that I have the new powertrain warranty coverage on my 2007 GM vehicle? A warranty booklet supplement to your glove box literature will be mailed to you in the next several weeks.
I purchased a GMPP extended warranty prior to the announcement of GM extending coverage and want my money back. How do I apply for reimbursement? Because you have also purchased a GM Protection Plan Vehicle Service Contract, our GM Protection Plan team will be contacting you by mail shortly with additional details on how the new GM 100,000-Mile/5-year Limited Warranty impacts your GM Protection Plan Contract.
Do I have to take my vehicle to a GM dealer for maintenance to maintain my extended powertrain eligibility? GM dealer/retailers have the specialized training and GM genuine parts and accessories to ensure your vehicle is repaired and maintained properly. Although you are not required to have your vehicle serviced at a GM dealer/retailership, we highly recommend that you do. In addition, we encourage you to keep detailed records and receipts of your maintenance history.
Does the required Maintenance of my vehicle change as a result of this new powertrain limited warranty? As a vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your Owners Manual. Your owners manual provides a detailed maintenance schedule that you should follow for your specific vehicle and driving habits. In addition, we strongly encourage you to keep detailed records and receipts of your maintenance history.
Can I purchase this extra powertrain coverage for my 2006 (and prior) vehicle? You may be eligible to choose from one of our GMPP offerings which can be tailored to meet your needs – including extended powertrain coverage. Please contact your selling dealer/retailership for details on the various GM Protection Plan programs.
Why are Goodwrench®-trained technicians so important? From changing oil to changing engines, these automotive experts use only Genuine GM Parts & Accessories that are designed specifically for your GM vehicle. They’re also tested for performance and reliability. So no matter what kind of GM vehicle you own, trust it to the Goodwrench-trained technicians at your GM dealer/retailer. You'll spend less time in the shop and more time on the road.
What does StabiliTrak® do? StabiliTrak is an electronic stability control system that’s designed to help aid vehicle stability, particularly on slick surfaces or during emergency maneuvers. When this system senses that the vehicle is not responding to steering input from the driver, the system adjusts engine torque and/or brake pressure to the individual wheels, which helps the driver get the vehicle back on its intended track.
What is OnStar® ? As part of the best coverage in America, by the end of 2007, GM will offer OnStar on nearly every GM vehicle sold in the US and Canada. OnStar is the in-vehicle safety and security system created to help protect you and your family on the road. OnStar’s innovative three-button system offers:
- 24-hour access to expertly trained, caring advisors
- A connection to emergency assistance
- Access to OnStar Hands-Free Calling in covered areas (prepaid calling charges apply)
Call 1-800-4-ONSTAR (1-866-466-7827), visit
www.onstar.com for system limitations and details.
What is OnStar® Vehicle Diagnostics? OnStar Vehicle Diagnostics is an exclusive new service that runs diagnostic checks on a vehicle's key operating systems and sends the customer monthly reports by e-mail. It's available only from OnStar and GM – just one more way OnStar gives you peace of mind on the road.
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* Manufacturer's Suggested Retail Price. Tax, title, license, dealer fees, and optional equipment are extra.
** Whichever comes first. See dealer for details.