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Information about Expeditors International brand name. This is a page presenting information about Expeditors International brand name on Visiobrand - the biggest brand directory in the Internet. Visiobrand has selected Expeditors International brand name and registered Expeditors International links manually in its directory. All the information about Expeditors International presented on the Visiobrand site is only verified information from the official Expeditors International source.

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Expeditors VendorReferrals®

Supply chain exception management, analysis and reporting tool.

Overview

VendorReferrals® is Expeditors' unique exception management, analysis and reporting tool. VendorReferrals® provides our customers with data to effectively manage their vendor and discrepancy issues - driving costs out of their supply chain.

Customers can identify and report on their supply chain issues, such as vendor performance, and assign hard-costs to them.

Automated and Efficient

When discrepancies are identified by Expeditors during processing, referrals are created and transmitted electronically to the customer - or their representatives - for resolution. Key shipment and vendor data, and documents, along with customer references, are contained in the referral providing the customer with the information necessary to address the issue. When the discrepancy is resolved the customer responds back to the system and shipment processing is completed.

  • Expeditors professionals review customer information against government and customer requirements
  • Key discrepancy and shipment information is captured in the system
  • Unique customer references can also be captured
  • Discrepancy information is transmitted to the customer in an easy to read referral message
  • Expeditors monitors the referrals against customer defined time parameters
  • View and report historical information via the Internet

Identifying Issues Quickly

Rather than recording discrepancies after they occur, VendorReferrals® allows Expeditors to record them as soon as they are identified - ensuring not only timely resolution, but complete monitoring to resolution.

Configurable Business Rules; Customized Data

VendorReferrals® is highly configurable by the customer. Expeditors defines the business rules along with the client before the first referral is sent. Business rules ensure we send the proper information to the right parties when it's needed.

  • Customer defined message routing
  • Standard data field capture includes key vendor and shipment information
  • Customer specific data capture and reporting
  • Customer defined response time parameters
  • Customer defined discrepancy codes and description reporting
  • Customer business days and hours defined