Site Security

All personal information, including credit and debit card details are held on secure servers. This means that when you access these details or send new details to the server, the information is scrambled so that no-one can gain access.

Problems with SSL

SSL stands for 'Secure Sockets Layer' and is the software that encrypts the information transmitted between your browser and the server. Most recent-version browsers handle SSL without any difficulty, but if you have an old browser, or if you are accessing the site through an office firewall, you may have difficulties. If you are having trouble accessing the site because of an office firewall, we recommend that you contact your system administrator for advice.

Using public computers

If you are ordering a book from a cyber-cafe or from any public computer, we strongly advise that you delete all cookies at the end of the session. Cookies are small files written to the hard drive of the computer you are using, and they help our system remember who you are. Leaving them on a public computer may help somebody who tries to access your account.