| Is it safe to subscribe throught Internet? Allow us to reassure you! This site uses SSL encryption to ensure that all electronic transactions are secure. SSL encryption is supported by Netscape and Internet Explorer as well as by many of the browsers used by banks and other retailers. Encryption is a technique that guarantees the security of all transactions made through a public payment network. By blocking access to information, encryption guarantees that the addressee will have exclusive access to the information. Hence, it makes the encrypted information submitted impossible to read during transfer to the financial institution. You can rest assured that any transaction made on this site will be secure and that the information submitted will remain confidential. What to do if access to the site is interrupted while placing an order? If you can not complete your transaction on this site or if the connection is suddenly interrupted, please contact us by phone at 1 877 363-1310, so that one of our Customer Service Representative can complete your subscription request. What can I do if the magazine I want is not listed on the site? Express Mag has more than 2,000 magazines available by subscription. However, if you are unable to find the magazine you are looking for in the selection offered on this site, feel free to call us at 1 877 363-1310 or e-mail us at expsmag@expressmag.com. An Express Mag Customer Service representative will be pleased to assist you. When will I receive my first magazine order? For monthly magazines, please allow 4 to 6 weeks for delivery of your first issue (from the ordering date). For weekly magazines, you will receive your first issue within 2 to 3 weeks. For all other publications, your first issue will be shipped to you as quickly as possible. I have trouble accessing the site Although necessary measures have been taken to insure rapid access to the site, it is possible that an exceptionally high number of requests may have a negative impact on the server. We apologize for any inconvenience and thank you for your patience. Can I use this site to subscribe to a magazine if I do not live in Canada or the US? Express Mag is an international publication subscription agency exclusively reserved for North American residents (Canada and the United States). If you require information or would like to subscribe to one of the publications we offer and are not a resident of Canada or the United States, you must contact the magazine's publisher directly. |