Legal/Privacy

Privacy Policy
We hate SPAM as much as anyone. And Eagle Creek is committed to respecting your privacy. In order for us to maintain a dialogue with our customers there will be times when we ask for information about you. You can visit www.eaglecreek.com or www.clivebags.com without telling us who you are or revealing any personal information about yourself.

There are times, however, when we may need information from you, such as your name, home or business address, e-mail address, product information, etc. Eagle Creek or Clive will seek to let you know before we collect any personal information from you over the Internet. Some examples of when we may need information are if you choose to register your product's lifetime warranty online at the Eagle Creek or Clive Websites, enter a contest, or choose to subscribe to one of our mailing list services. When you choose to give us personal information over the Internet that we may request, Eagle Creek or Clive will endeavor to let you know how we will use this information. Eagle Creek or Clive will also seek to take appropriate steps to protect the information you share with us.

There are four ways that Eagle Creek or Clive may collect information about you:

1. E-mail Sign Up - In order to receive emails, product updates, enter to win Eagle Creek or Clive products and/or receive travel tips you may be asked to submit your email address and other contact information. At no time will this information be shared with any other party outside of Eagle Creek or Clive.
2. Sweepstakes Entry - On a regular basis Eagle Creek or Clive may run a promotional sweepstakes at retail locations and/or online. In order to award prizes we will ask for contact information including but not limited to: email address, mailing address, and phone number. Because we often have partners who have helped supply the prizes for these sweepstakes, your contact information may be shared with these organizations. You will always be given the opportunity to opt out of receiving any information from Eagle Creek or any of its Sweepstakes affiliates.
3. Website Visits - In general on www.eaglecreek.com or www.clivebags.com, IP addresses (the individual address of a computer) are logged to track a user's session while the user remains anonymous. We analyze this data for certain trends and statistics, such as which area of our site users visit and how long they spend there. We do not link your IP address to anything personally identifiable to you. If a service is offered where session information is not anonymous, Eagle Creek or Clive will provide notice of the practice and an opportunity to say "no thanks."
4. Product Registration - Our product registration website is operated by an affiliate of Eagle Creek Travel Gear. The privacy statement below is exclusive to this site. We collect personal information about our users only during product registration. We do not use cookie technology to track your movements. We respect your right to privacy. As part of the entry process, we give you the opportunity to decline to receive any communications from other parties to whom we may provide such information. The data we collect is used in the aggregate to give us demographic information about the entire audience registering their products. We use this to understand that audience and to improve our offerings to you, our customers. The personal information you provide - name, address, etc. - allows us to inform you of additional special offers which may be forthcoming, and to send you coupons, or notify you of products and services of our affiliates that relate directly to your specific interests, hobbies or other information you have given. You will always be given the opportunity to opt out of receiving information from Eagle Creek or selected third parties interested in sending coupons, mailings or other special offers.

If you have any questions or comments about our privacy practices, would like to stop receiving information from Eagle Creek or Clive, or would like to correct or update information provided to Eagle Creek or Clive via the Web sites, please contact us by sending an e-mail to our Web Manager at .