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| Personal Information Management Policy Prestige Hotels is committed to compliance with laws respecting the privacy, accuracy and security of your personal information. This Policy sets out our personal information management practices required by Australian Law. It covers the following areas:
Throughout this Policy, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your name, address and telephone number are examples of personal information. Compliance with the National Privacy Principles The National Privacy Principles under the Privacy Act apply from 21 December 2001 will comply with these and any other applicable laws to protect your privacy. There may be circumstances in which Prestige Hotels will seek the benefit of the exceptions in the Privacy Act which relate to:
Personal information collected Prestige Hotels only collects personal information about individuals which is reasonably necessary to:
Generally, we try to collect personal information directly from you, however there are certain situations in which we may be provided with personal information about you from someone else eg. rewards programs etc. In either case, we will take reasonable steps to ensure that you are aware of the purposes for which the information is collected. In certain circumstances we may be provided with sensitive information such as health information. We will only collect this information with your consent or otherwise in accordance with the law or the regime established by the NPPs. Use and disclosure of personal information We will generally use and disclose your personal information for purposes related to the main purposes for which we collected information (as set out above), or where you have consented to the use or disclosure. For example, we may provide personal information about you to our service providers who assist us in providing our services. These may include:
We will only disclose your personal information to those third party service providers so that the service provider can effectively provide those services. We may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies. Accessing and updating your personal information If you need to access or correct any personal information we hold about you, please contact us using the "Contact Details" set out below. We request that you provide us with as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access to or to correct your personal information. If that is the case, we will give you our reasons for that decision. We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date. Security of personal information We take reasonable steps to protect all of the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. Contact details If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, please contact us at : The Privacy Officer, Macquarie Links International Golf Club
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