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Customer Service Department
11830 Westline Industrial Drive
St. Louis, MO 63146 USA
Email: usbkinfo@elsevier.com US Customers:
Toll Free: +1 (800) 545-2522
Fax: +1 (800) 535-9935
Customers Outside US:
Toll Free: +1 (800) 460-3110
Tel: +1 (314) 453-7010
Fax: +1(314) 453-7095
Journals
Customer Service Department
6277 Sea Harbor Drive
Orlando, FL 32887-4800 USA
Email: usjcs@elsevier.com US Customers:
Toll Free: +1 (877) 839-7126
Fax: +1 (407) 363-1354
Customers Outside US:
Tel: +1 (407) 345-4020
Fax: +1 (407) 363-1354
E-Products
Customer Service Department
360 Park Avenue South
New York, NY 10010-1710 USA
Email: usinfo-ehelp@elsevier.com Tel: +1 (212) 633-3730
Toll-free: +1 (888) 437-4636
Fax: +1 (212) 462-1974
ScienceDirect
Science Direct Customer Service
360 Park Avenue South
New York, NY 10010-1710 USA
Email: usinfo@scidirect.com Website: www.sciencedirect.com Tel: +1 (212) 633-3730
Toll-free: +1 (888) 437-4636
Fax: +1 (212) 462-1974
Scopus
Elsevier Regional Sales Office Customer Support Department
P.O. Box 945
New York, NY 10159-0945 USA
Tel: +1 888 615 4500 (+ 212 462 1978, if calling from outside the USA and Canada)
Fax: +1 212 462 1974 [helpdesk enquiries]
Fax: +1 212 633 3880 [sales enquiries]
E-mail: usinfo@scopus.com
For South America:
Elsevier Regional Sales Office
Rua Sete de Setembro 111/16 Andar
Rio de Janeiro-RJ Brazil
Tel: +55 21 3970 9300
Fax: +55 21 2507 1991
E-mail: brinfo@scopus.com
MD Consult
MD Consult Customer Service 11830 Westline Industrial Drive
St Louis, MO 63146 USA
Email: mdc.customerservice@elsevier.com Website: www.mdconsult.com Tel: +1 (314) 997-1176
Toll Free: +1 (800) 401-9962
Fax: +1 (314) 997-5080
Elsevier Regional Sales Office Customer Support Department
P.O. Box 211
1000 AE Amsterdam, The Netherlands
Tel: +31 20 485 3767
Fax: +31 20 485 3739
E-mail: nlinfo@scopus.com
Asia Pacific
Books
Customer Service Department
3 Killiney Road #08-01, Winsland House I
Singapore 239519
Email: asiabkinfo@elsevier.com
Tel: +65 6349 0222
Fax: +65 6733 1510
For Japan:
Books Customer Service Department
Higashi Azabu, 1-chome Bldg, 2nd Floor
1-9-15 Higashi Azabu, Minato-ku
Tokyo 106-0044
Japan
Email: jp.bkinfo@elsevier.com
Website: http://www.elsevierjapan.com
Tel: +81 3 3589 6370
Fax: +81 3 3589 6371
For Australia, New Zealand & Fiji:
Customer Service Department
30-52 Smidmore Street
Marrickville, New South Wales 2204
Australia
Email: customerserviceau@elsevier.com Website: www.elsevier.com.au Tel: +61 (02) 9517 8999
Fax: +61 (02) 9517 2249
Journals
Customer Service Department
3 Killiney Road #08-01, Winsland House I
Singapore 239519
Email: asiainfo@elsevier.com Website: www.elsevier.com Tel: +65 6349 0222
Fax: +65 6733 1510
For Japan:
Customer Service Department
4F Higashi Azabu, 1 Chome Bldg
1-9-15 Higashi Azabu, Minato-ku
Tokyo 106-0044 Japan
Email: jp.info@elsevier.com Website: japan.elsevier.com Tel: +81 3 5561 5037
Fax: +81 3 5561 5047
E-Products
Customer Service Department
3 Killiney Road #08-01, Winsland House I
Singapore 239519
Email: sginfo@elsevier.com Website: www.sciencedirect.com Tel: +65 6349 0219
Fax: +65 6733 1050
For Japan:
Customer Service Department
4F Higashi Azabu, 1 Chome Bldg
1-9-15 Higashi Azabu, Minato-ku
Tokyo 106-0044 Japan
Email: jp.info@elsevier.com Website: japan.elsevier.com Tel: +81 (3) 5561 5037
Fax: +81 (3) 5561 5047
Scopus
Elsevier Regional Sales Office Customer Support Department
3 Killiney Road #08-01
Winsland House 1
Singapore 239519
Tel: +65 6 349 0222
Fax: +65 6 733 1050
E-mail: sginfo@scopus.com
For Japan:
Elsevier Regional Sales Office Customer Support Department
1-9-15 Higashi-Azabu
Minato-ku
Tokyo 106-0044 JAPAN
Tel: +81 3 5561 5034
Fax: +81 3 5561 5047
E-mail: jpinfo@scopus.com
