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Information about Accusoft brand name. This is a page presenting information about Accusoft brand name on Visiobrand - the biggest brand directory in the Internet. Visiobrand has selected Accusoft brand name and registered Accusoft links manually in its directory. All the information about Accusoft presented on the Visiobrand site is only verified information from the official Accusoft source.

This is the VisioBrand's cache of http://www.accusoft.com/support/s_about_options.asp. The page may have been changed since the time we've created the cache.
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Membership
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VisioBrand - Official Site - Accusoft

AccuSoft Support Center

Support Plans

Evaluation Support

Support is provided at no charge when you evaluate AccuSoft's toolkit products, enabling you to judge their suitability for use within your application. You can log questions via our online support center, and have access to a Technical Support Engineer during your product evaluation period.  

Preferred Support


This is the base-level support option and is included in the purchase price of AccuSoft's toolkit products. It includes an ever-evolving set of online support services that allow you to quickly find answers to your questions interactively from our knowledge-base and support forums, or to submit a request via our Web site. Users register to receive a user name and password, which provides access to this secure support section of our Web site. Preferred support is entirely Web-based and customer-driven with access to updates and fixes limited to version-specific items only.

Preferred Support includes:

Premier Support

Our Premier Support option provides a more personalized service level, and ensures prompt access to our expert technical support analysts.

Included are all of the Preferred Support services as well as access to AccuSoft’s Customer Support Department during our normal business hours (Monday thru Friday, 8:30 a.m. to 5:30 p.m. EST (except on designated holidays). Premier Support is pro-active, with personalized contact via any/all methods (Web, email, phone, etc.) and includes all updates to new versions or releases.

Premier Support guarantees a response to your issue, and includes access to a browser-based, real-time, electronic support solution that creates an interactive customer service environment that is significantly more personal and effective. Should we need to investigate an issue within your own environment, our electronic support solution enables our support analysts to: