Note: In the case of Bell Aliant Regional Communications customers, with respect to the provision of unregulated services, all references to "Bell Canada", "Bell" or “Your Service Provider" in the Agreements found under the headings Sympatico Terms of Service, Unregulated Terms of Service and E-bill Terms of Service ” are deemed to be references to “Bell Aliant Regional Communications, Limited Partnership (“Bell Aliant”). Regulated services are provided by Bell Aliant in accordance with and subject to all applicable tariffs approved by the CRTC which are available at http://www.bce.ca/en/aboutbce/regulatoryinformation/tarrifs/index.php/content.asp. To confirm if you are a Bell Aliant customer please go to http://www.bell.ca/bell.aliant.
Bell Bundle Terms of Service
Sympatico Terms of Service
There are several legal documents associated with using the Bell SympaticoTM Internet access service, MSN Premium, and the additional Net Services; each imposes specific legal obligations on you.
Bell Mobility Terms of Service
Terms of Service are the legal rules and regulations that form the agreement governing your relationship with Bell Mobility. The Agreement is binding on you and us for each device that you use on our network and for any service we provide for you for your device.
ExpressVu services
ExpressVu offers different Terms of Service depending on the type of customer you are or the specific technology you use to receive ExpressVu service. If you don't know which Terms of Service apply to you, please call us at 1 888 SKYDISH for assistance.
Residential Customer Terms of Service
(PDF - 47.2 KB)
(These Terms of Service apply to all residential customers of ExpressVu's service unless the ExpressVu TV for Condos Customer Terms of Service or the Multiple Dwelling Unit Customer Terms of Service apply)
Residential Customer Terms of Service with Annotations (PDF - 47.2 KB)
ExpressVu TV for Condos Customer Terms of Service (PDF - 469 KB)
(These Terms of Service apply to you if you live in a condominium and receive your service through VDSL technology, that is, over your phone line.)
Multiple Dwelling Unit (MDU) Customer Terms of Service (PDF - 120 KB)
(These Terms of Service apply to you if you are subscribing to ExpressVu's service in an apartment, townhouse, condominium or other multiple-dwelling unit building where ExpressVu has installed a network infrastructure.)
Commercial Customer Terms of Service (PDF - 43 KB)
(These Terms of Service apply to you if you are sharing ExpressVu programming with the public, whether in a bar, restaurant or other public place.)
Bell services
Unregulated Terms of Service (Business) (PDF - 31.8 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its business customers for the delivery and purchase of telecommunications services.
Unregulated Terms of Service (Consumer) (PDF - 68.4 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its non-business customers for the delivery and purchase of telecommunications services.
Regulated Terms of Service (PDF - 37 KB)
The Terms of Service for telecommunications services regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) (Item 10 of the General Tariff) set down the basic rights and obligations of both Bell and its customers. They were approved by the CRTC, effective September 25, 1986.
Statement of consumer rights (PDF - 53 KB)
The statement of consumer rights sets out your phone rights in plain language. You can also listen to a recorded version. Listen
The Bell Tariffs
The Bell Local Unregulated Business Services
This site will be populated upon the Canadian Radio-television and Telecommunications Commission’s (CRTC) approval of Bell’s local forbearance applications.
Bell Canada
- Unregulated Local Exchanges (PDF - 12 KB)
- List of Unregulated Local services (PDF - 13 KB)
- Terms and conditions applicable to services subject to local forbearance, as of September 13, 2007, continued under Term Contracts
- Item 50 - Remote Electronic Metering Access Service (PDF - 659 KB)
- Item 70 - Rate Schedules for Primary Exchange (Local) Service (PDF - 328 KB)
- Item 72 - Reference of Calls (ROC) Service (PDF - 159 KB)
- Item 500 - Direct Inward Dialing (PDF - 54 KB)
- Item 2230 - Large Business Customer Access Bundle (PDF - 103 KB)
- Item 5201 - Megalink Service (PDF - 613 KB)
- Item 50 - Remote Electronic Metering Access Service
Bell Aliant Regional Communications, LP
This site will be populated upon the Canadian Radio-television and Telecommunications Commission’s (CRTC) approval of Bell’s local forbearance applications.
- Unregulated Local Exchanges
- List of Unregulated Local services
- Terms and Conditions applicable to services continued under Term Contracts
